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Help identify tasks, scenarios, information, and/or internal websites that may need improving based on the evolving technologies and report these to the IT Help Desk manager for review.
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Twinn is seeking a seasoned Help Desk Support Tech to join their team in the Tyson's Corner area of Virginia. Experience in providing IT software and hardware support such as server support, desktop support, account administration, data transfer support, and operating systems upgrades.
$109ExpandUpdated 5 days ago - UpvoteDownvoteShare Job
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Akima is looking for a Help Desk Intern to work in Herndon, VA. The incumbent will provide first-tier help desk support for the enterprise and assist on additional projects as assigned by the manager.
InternExpandUpdated 8 days ago - UpvoteDownvoteShare Job
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Developing and maintaining operational & knowledge management documentation in the Help Desk Tier 1 document management system. Providing knowledgeable support for IT incidents by utilizing the Tier 1 Knowledge Base, Knowledge Centered Support (KCS) principles, the Information Technology Infrastructure Library (ITIL), and Subject Matter Experts (SME) along with troubleshooting techniques to provide the appropriate actions for service request resolution.
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Minimum 1-year successful experience managing an IT help desk. Collaborate with other technical teams and departments at Elizabethtown, such as IT, cybersecurity, and telecommunications, to integrate DSN services with broader infrastructure and support collective mission objectives.
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Two or more years of help desk, technical support, or desktop support experience. The Enterprise IT Support Engineer I will be responsible for providing assistance where needed for common desktop support issues while performing with little supervision.
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Following appropriate steps for issue resolution, including keeping users informed of their ticket status, and escalating issues in conjunction with Help Desk processes and procedures as necessary.
Full-timeExpandUpdated 1 month ago - UpvoteDownvoteShare Job
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As a Technical Help Desk Professional supporting DoS, you will be trusted to work on diagnosing, resolving application issues, and providing appropriate solutions and will serve as the first point of contact for IT problem resolutions for the DoS service desk.
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Job Overview:We are seeking an Intermediate Help Desk Support Specialist to join our team and provide exceptional technical support to end users. We are currently seeking a talented and motivated Intermediate Help Desk Support Specialist for a Full-Time position.
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At least four (4) years of previous help desk, technical call center, or IT service desk experience providing customer support, preferably in an environment that followed performance metrics, and preferably with experience supporting executive VP/VIP levels and their assistants.
$30 - $32 an hourExpandUpdated 6 days ago - UpvoteDownvoteShare Job
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Entity's internal IT staff consists of five (5) members: a Network Administrator, a Network Systems Administrator, a Help Desk Manager, a Procurement Coordinator, and a Director. Hired staff will work closely with the Help Desk Manager and IT Director to ensure high quality support is provided for the entity's IT services and timely completion of technology projects.
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Provide Help Desk support via e-mails, telephone, and walk-ins as defined by the organization. Track and maintain all IT hardware inventory and software licenses in the company asset register.
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1+ year of experience in Help Desk support and/or networking. HDI Customer Help Desk Analyst. Customer service and/or support experience working in a Help Desk, Service Desk, or Call Center environment is preferred.
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The Data Center IT Infrastructure Technician responsibilities also include but are not limited to racking and stacking equipment, installing PDU’s creating and managing documentation, and periodically supporting help desk functions such as participating in a phone queue, preforming desktop support, and deploying hardware (laptops, VoIP phones, peripherals.
$27.3 - $40.9 an hourFull-timeExpandUpdated 8 days ago - UpvoteDownvoteShare Job
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Assists the project delivery team’s Help Desk Technician in utilizing, configuring, and updating the VA Enterprise Service Desk (ESD’s) ServiceNow Help Desk tool and online documentation as required.
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it help desk jobs in Herndon, VA
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