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We are seeking a qualified IT Support Analyst professional with 1-3 years of Help desk Technician experience. 1-3 years of Remote Help Desk Support experience. We help companies that are looking to hire IT Support Analysts for jobs in Centreville, Virginia and in other cities too.
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Summary:We are looking for Senior Help Desk Support Service Specialist to support the Information Technology Support Services (ITSS) under the BIA. The service desk provide IT support to NPS personnel at various locations and nationwide as needed.
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KEYWORDS: security plus, security+, security +, help desk, sec+, service desk, it support, windows, mac, iphone, apple, federal program, washington dc, government, military, cleared, clearance, secret, top secret, onsite, benefits, medical, dental, vision, 401K, pto, paid holidays, it support, geek squad, full scope, full scope poly, fsp, polygraph, poly cleared, military, federal, government.
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At least four (4) years of previous help desk, technical call center, or IT service desk experience providing customer support, preferably in an environment that followed performance metrics, and preferably with experience supporting executive VP/VIP levels and their assistants.
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The IT Help Desk Support Technician Tier 1 role entails responding to users in a professional and friendly manner, ensuring all responses given are accurate and documented. You have 2+ years of experience in a Help Desk / IT Support role is required where you have been customer-focused and service-oriented, where attentive to details, successfully multi-tasked, and always acted with professionalism.
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Experience with ServiceNow ITSM and managing global, 24/7 ticket queues and help desk. 2 years of experience working within a service desk supporting a federal customer. IT Operations and Maintenance Specialist.
ExpandApply NowActive JobUpdated 10 days ago - UpvoteDownvoteShare Job
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Reporting and Metrics: Help Desk Incidents, License Assignments, Active/Disabled Accounts e.g., M, Zoom, Active Directory, E-Fax, and Box CloudPerform Password Resets for various applications.
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The Senior Help Desk Support Specialist will work closely with a dedicated team lead and collaborate with various stakeholders to deliver high-quality support services. Job Overview:We are seeking a Senior Help Desk Support Specialist to join our team and provide exceptional technical support to end users.
ExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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As a Technical Help Desk Professional supporting DoS, you will be trusted to work on diagnosing, resolving application issues, and providing appropriate solutions and will serve as the first point of contact for IT problem resolutions for the DoS service desk.
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Requirements/Qualifications:BS and 4-8 years of prior relevant experience or additional years of relevant experience may be considered in lieu of degreeTop Secret security clearanceExperience with the operations of IT help desk (all tiers)Strong Linux/UNIX command line experienceStrong communication skills, both verbal and written.
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The Help Desk Analyst is the first line of support for users and a critical part of providing a path forward. The ideal Help Desk Analyst understands that continuously revising and tailoring the channels for support is an important part of helping users help themselves.
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Computer skills including Microsoft Word, Excel, PowerPoint, Azure, Active Directory, Help Desk software, various monitoring and anti-virus software, and Outlook. Manage the Help Desk Ticketing System.
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The IT Hardware Technician will be part of a dynamic team to support the G2 Army MI Enterprise which provides IT repair, maintenance, operations, logistics, and engineering services to help ensure secure, reliable, and uninterrupted availability of Army Military Intelligence Enterprise IT Systems.
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Keywords:Chantilly VA Jobs, Integrated Service Center Technician, Email Support, Phone Support, Support Tickets, CRM, Help Desk, Support, Technician, Network, Service, Desk, Service Center, Call Center Environment, Networking, CompTia A+, CompTia Server+, CompTia Network+, HDI Customer Help Desk Analyst, Microsoft Office Specialist, Virginia Recruiters, IT Jobs, Virginia Recruiting.
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IT hardware/software knowledge with previous experience using Windows, MacOS, as well as mobile devices (iOS, Android) Minimum 1-3 years of IT experience with IT administration and support experience with windows administration and management of Active Directory, DHCP, DNS, Group policy.
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it help desk jobs in Centreville, VA
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