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Help Desk Technician - SECRECT CLEARANCE & DHS Suitability
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$74,630 a year
- Zachary Piper Solutions is seeking a Help Desk Technician to support a long-term government program supporting CISA/ DHS. The Help Desk Technician will be providing onsite incident response to civilian Government agencies and critical asset owners experiencing cyber-attacks.
- Respond to user requests via email, walk-ins, phone calls, or other communication means promptly.
- Assist lab staff with provisioning and issuing equipment to end users, maintaining the inventory database.
- Support TEN accounts, Virtual Private Network (VPN), Virtual Desktop Infrastructure (e.g., Citrix), and MacBook users.
- Required Skills:- Must have an active DoD Secret clearance (TS/SCI clearance preferred).
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