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About the Role Each and every day the Customer Success team works to ensure that our clients are maximizing the value they are receiving from Loop. You will handle client onboarding, training, provide client support via email, phone and in person meetings, and be responsible for renewals.
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SUMMARY Brandt is seeking a dynamic Technical Product Support Specialist to join our team and provide exceptional customer and dealer support for our Road Rail equipment and Hydrovac Trucks.
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Cisco Voice Engineer needs 4 years of experience providing high-quality end user support, resolving issues and providing a high level of customer service. Minimum two years of experience providing IT customer support within a research or academic environment.
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Anti Money Laundering (AML) Know Your Customer/Client Due Diligence (KYC/CDD) is part of the Global Operations organization and is responsible for client AML/KYC refresh globally. Anti Money Laundering (AML) Know Your Customer/Client Due Diligence (KYC/CDD) experience desired but not required.
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2 to 4 years experience in a support related role for a software product (enterprise SaaS a plus) - Strong technical and written skills - Experience with Intercom, Zendesk, Salesforce - Ability to communicate complex concepts to customers - Process-driven and having attention to detail - Eagerness to respond to tickets to ensure that all SLA response times are met - Empathy for customers and diligence to resolve problems to provide customer satisfaction - Passion for the startup experience.
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Liaise between customers and support , as necessary, to ensure an optimized support resolution experience smoothing the adoption curve for the customer. Collaborate closely with the account team, including the Account Executive and the Solutions Architect (Pre-sales engineer), to provide ongoing technical coverage and support, while the account team focuses on identifying new deals.
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The position is responsible for customer support services, all onsite vendor management, vendor contracts, site operational efficiency, site uptime, compliance audits, team training, and facility financials.
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Develop strong business cases using competitive insights, customer insights, company performance, and portfolio performance metrics that support your recommendations. In this role, you will lead engagement strategy for our digital health & wellness platform, identifying unmet customer needs, developing new benefit and partnership opportunities, and driving annual acquisition and engagement planning.
$95,400 - $123,900Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Support customer engagement programs and promotions such as public art and rotating art exhibitions, entertainment performances, seasonal displays and holiday decorations. Support event coordinators with over 100 events annually including airline gate celebrations, passenger appreciation giveaways, entertainment performances, ribbon cuttings, groundbreakings and press conferences.
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CoinFlip also operates CoinFlip Preferred, a personalized over-the-counter service that provides investors with custom, white glove support for their cryptocurrency transactions. CoinFlip is looking for a Customer Retention Manager who can develop and implement strategies to ensure customer satisfaction, building on existing clientele through positive relationships.
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The Senior Engineer Identity&Access Management (IAM) will support of Customer and Enterprise IAM systems. An expert level of understanding of Enterprise or Customer Identity&Access Management, Single Sign-On, Multi-Factory Authentications (MFA), and Authentication, Privileged Access Management (PAM), Identity Governance&Administration concepts.
$100,950 - $148,060 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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You’ll be part of a close-knit team of data engineers developing and maintaining a data platform built with automation and self-service in mind to support analytics and machine learning data products for the next generation of our that enable end-users to track, monitor and manage the health of their connected vehicles and deployed assets.
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The D365 CE developer is responsible for the design, implementation, and support of the Companys overall customer engagement and customer experience strategy. Ensure customer data and key attributes are maintained within D365 CE to support marketing and customer interactions.
$130,000 - $150,000 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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The Servicing and Support Experiences (SSX) design team is currently seeking a Design Strategist. At least 4 years of experience in design strategy, qualitative and quantitative analysis, customer intelligence, business analysis, experience strategy, innovation strategy, or strategy consulting.
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Follows SOPs for audio-visual support, as provided by the AV Manager and Director of Technology and Operations. Essential Duties and Responsibilities:Reviews customer and meeting planner requests from the reservation system and provides equipment/assistance at the time and place necessary.
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customer support jobs in Chicago, Syracuse, Utah
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