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Experience working in a Call Center in a Management role a strong plus. The ideal candidate will have worked in a Call Center, the CRM industry, and be comfortable in the B2B and B2C space.
ExpandApply NowActive JobUpdated 11 days ago - UpvoteDownvoteShare Job
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This is your chance to be part of an in-house Commercial Services team that propels Hilton's sales, revenue management, call center, and analytics functions! This includes Email distribution management, upkeep of internal training resources, managed-specific communications liaison, and leading on-property monthly marketing meetings.
ExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Professionals in this position should have deep CRM process and configuration expertise in SAP CX across all areas of the CRM portfolio including Lead & Opportunity Management, Territory Management, Quote & Order Management, Service Tickets, Call Center, and integration to SAP ERP/ Commerce/Emarsys/CDP/CDC/CPQ/FSM/Qualtrics/BTP. Experience in SAP FSM, SAP CPQ, Emarsys, BTP is a plus.
ExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Skills that work well with our company are: sales and marketing, hospitality, retail experience, management experience, finance, appointments, call center experience, insurance sales, B2B sales, B2C sales, consulting experience, and appointment setter experience.
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3+ years of experience in a Customer Service Call Center environment with a focus on healthcare billing and collections. Impresiv Health is a healthcare consulting partner specializing in clinical & operations management, enterprise project management, professional services, and software consulting services.
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Duties:Manage 100+ calls a day in call center environmentEffectively communicate with internal and external customers to deliver satisfaction in all areasMonitor incoming emails to ensure timely communicationAssist with coordinating dispatch activities for moves including driver instructions, confirmation of delivery.
$19 an hourTemporaryExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Serve as a point of contact for AR and Patient Call Center departments as well as Offshore partners, as necessary, to resolve any payment posting issues to guarantee timely resolution to unposted payments.
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Join the Customer Care Center of an Industry Leading Wildlife Management Company! One-year experience in a call center/customer service environment, or equivalent field experience in Wildlife/Pest Control.
$16 - $18 an hourFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Performance Management: Monitor and evaluate the performance of call center agents, providing regular feedback, coaching, and support to improve performance and achieve KPIs. Documentation and Reporting: Maintain accurate records, reports, and documentation of call center activities, including performance metrics and agent evaluations.
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Analyze problems, diagnose probable causes, and utilize troubleshooting techniques to resolve customer issues using technical information such as Operation Manuals and Knowledge Management. This role serves as a first point of contact for diagnostics customers with instrument and / or assay issues.
ExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Customer Service/Call Center Experience a plus. Previous Sales or Call Center experience is also a plus. This position is within a call center with call volume between 50-70 calls per day.
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Customer Service and Call Center Management. Under general direction of the Assistant Vice President, Accounting/Controller, directs the billing and collections operation and parking customer service call center.
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Conducts assessment, planning, implementation, coordination, monitoring, and evaluation of members through telephonic/call center setting. Work schedule: Monday - Friday 11 am - 7:30 pm, 12:30 pm - 9 pm, or 2:30 pm - 11 pm EST. The Telephonic Nurse Disease Management II will be responsible for telephonic outreach, enrollment, and management of Disease Management members.
Full-timeExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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Support and troubleshoot contact center technologies which include Call Recording/Transcription Applications, Inbound / Outbound Routing Strategies, IVR, Workforce Management, SIP, BYOC, CTI Integration, WebRTC, Softphones, Genesys Web Browser Extension, Analytics, and Reporting.
ExpandApply NowActive JobUpdated 5 days ago
call center management jobs in Irving, TX
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