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Prepare apprentices for certification exams in the help desk curriculum (e.g. Zendesk CX Certification, DOL IT Generalist, and others). This includes recruiting, training, managing, and coaching help desk apprentices to deliver quality IT support and digital literacy workshops to underserved community residents in need of digital training and resources.
ExpandApply NowActive JobUpdated 8 days ago - UpvoteDownvoteShare Job
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Reporting to the VP, Information Technology Services the IT Help Desk Manager will lead the day-to-day operations of our help desk support team and ensure they are providing exceptional technical assistance to our end users across the US in a remote working environment.
ExpandApply NowActive JobUpdated 11 days ago - UpvoteDownvoteShare Job
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Depending on experience*· % targeted annual bonus· RSUsKeywords: Global Director, IT Service Desk director, Global head of IT, IT director, International Director of IT, International help desk, IT service desk, global service director, global IT desk, IT director, IT head, International IT head.
$160,000 - $180,000 a yearFull-timeExpandApply NowActive JobUpdated 16 days ago - UpvoteDownvoteShare Job
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Must have a least 2 years of experience with workforce management of a 24/7 IT Help Desk call center of 20 or more Agents. -Must have an expert level knowledge of IT help desk environment, including troubleshooting protocols.
ExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Description RESPONSIBILITIES: The IT Coordinator is a junior/entry level position that reports to the Help Desk manager. Title IT Coordinator EOE Statement We are an equal employment opportunity employer.
Full-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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You have 3-5 years direct experience in an IT Help Desk or Support role. Reporting to Director of Information Technology, you will offer exceptional customer service while handling phones and email requests from internal users and will serve as a lead point-of-contact for escalation of help desk related issues.
ExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Demonstrated success in shaping and winning opportunities in several of the following technical areas: Digital Transformation, Cybersecurity, IT Modernization and Application Development, Agile Methodologies, Software Development/Engineering, Infrastructure Management, Cloud Services, Supply Chain, Data Science and Advanced Analytics, Operations and Maintenance, Help Desk / Service Desk. •Proven knowledge of U.S.
ExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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We are looking for customer service representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support positions.
$13.1 - $17.1 an hourFull-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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We are looking for bilingual customer services agents to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions. MCI assists companies with business process outsourcing, staff augmentation, call center services, customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
ExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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Requires 1-3 years of IT help desk work experience with a broad range of exposure to business applications. Participate in new IT service transition activities to ensure readiness of desk-side support.
Full-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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As a Tier 1 IT Help Desk Support Technician, your primary responsibilities would be focused on implementing and supporting various IT infrastructure technologies with an emphasis on resolution.
Full-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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The Lead IT Help Desk Specialist will support our desktop systems for our Dallas office (50%), remote office support (40%), and server/network equipment (10%). Reporting to the Director of Information Technology, you will offer exceptional customer service while handling requests from internal users and will serve as a lead point of contact for escalation of help desk-related issues.
ExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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The IT Help Desk Engineer Level 2 (ConnectWise) will support Windows Servers, M365 administration, Datto, configuring/maintaining servers via Hyper-V and VMWare, and cloud computing (Azure/AWS/G-suite.
$70,000 - $80,000 a yearFull-timeExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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A Bachelor's Degree in Computer Science or Information Technology related field, and/or at least 6-8 years of IT Technical Support experience, working within a Help Desk / Service Desk enterprise environment.
$30 - $40 an hourFull-timeExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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Be on call and/or, in the office and work with eCommerce Operations, eCommerce Help Desk, Stores Help Desk, IT Support, Category Merchants and Store Managers in researching and resolving SKU pricing issues while ensuring that corrections are transmitted at the earliest to the chain (stores and eCommerce.
ExpandApply NowActive JobUpdated 6 days ago
it help desk jobs in Dallas, TX
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