Bowman Williams

We are continuing to scale and are seeking a IT Help Desk Engineer Level 2 (MSP).. The IT Help Desk Engineer Level 2 (ConnectWise) will support Windows Servers, M365 administration, Datto, configuring/maintaining servers via Hyper-V and VMWare, and cloud computing (Azure/AWS/G-suite).. Experience with Azure (Entra ID and Intune). Hybrid WFH schedule (2-3 days at home). Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers.

help desk engineer

IT Help Desk Engineer Level 2 (ConnectWise)    IT Help Desk Engineer Level 2 (ConnectWise)   IT Help Desk Engineer Level 2 (ConnectWise) Overview:
We are a well established Managed and Cloud Services Provider that services small to large sized businesses. We deliver superior, enduring IT solutions, cloud computing, consultation, networking, and migrating clients from on-prem solutions to cloud solutions. Our environment is built around collaboration and providing employees with the resources and training to grow within the company.
We are continuing to scale and are seeking a IT Help Desk Engineer Level 2 (MSP). The IT Help Desk Engineer Level 2 (ConnectWise) will support Windows Servers, M365 administration, Datto, configuring/maintaining servers via Hyper-V and VMWare, and cloud computing (Azure/AWS/G-suite).
Previous experience working for a Managed Services Provider is REQUIRED.
IT Help Desk Engineer Level 2 (ConnectWise) Responsibilities:
Experience with Windows 2012, 2016, 2019 & 2022 Server roles
Onsite installing, troubleshooting, and managing Microsoft products (Windows 10, 11, and MS Office application suite) as well as Macs
Experience with M365 Administration
Experience with Azure (Entra ID and Intune)
Thorough understanding of client/server applications architecture
Configuration, management, and troubleshooting skills for routers, switches, and firewalls
Install and integrate new server hardware and applications under the supervision of a more senior engineer
IT Help Desk Engineer Level 2 (ConnectWise) Benefits:
PTO + Paid Holidays
Travel & Certification Reimbursement
Paid Ongoing Training
Hybrid WFH schedule (2-3 days at home)
Opportunity Location    Proposed Salary   $70,000 - $80,000
Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

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