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Professionals in this position should have deep CRM process and configuration expertise in SAP CX across all areas of the CRM portfolio including Lead & Opportunity Management, Territory Management, Quote & Order Management, Service Tickets, Call Center, and integration to SAP ERP/ Commerce/Emarsys/CDP/CDC/CPQ/FSM/Qualtrics/BTP. Experience in SAP FSM, SAP CPQ, Emarsys, BTP is a plus.
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Cyber Security, Cyber security policies, Comptia Security+, Azure Active Directory, Computer Security Incident Response Team, Vulnerability Analysis, Vulnerability Assessment, Cyber Threats, SIEM Tools, Splunk, Microsoft Azure, Nessus, Mimecast, Documentation, Technical Documentation, Call Center Customer Service, Customer Service, Written Communication, Phishing, Simulated phishing, NET+, ISC2, Penetration Testing, Penetration Tests.
$33.25 - $38.5 an hourExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
ExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Customer Service #Collector, #Collections, #Call Center, #Auto, #Loan, #Credit, #Inbound, #Representative, #Financial, #Account Management, #Negotiation, #Team, #Leadership, #Operations,#Management, #Financial,#Collector, #collections, #Call center, #auto, #credit, #representative, #Customer,# Billing,# Debt Collection #fast paced #Bonus.
Full-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Minimum one year customer serviceexperience in a high call volume, auto dialer environment preferred. Auto Collections experience preferred. The role of the Pre 30 day collector is a critical position for Westlake Financial, our candidate of choice will be able to balance the following skills sets to be successful.
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The AVP of Call Center Operations is responsible for the management and performance of a blended inbound/outbound mortgage servicing call center inclusive of Customer Care, Collections, and Loss Mitigation SPOC functions.
Full-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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10+ years of supervisory experience in a call center environment. 5+ years of supervisory experience in a call center environment. #RSS #Remote Hvac controls, building controls, building automation, programming, field technician, heating, ventilation, air conditioning, direct digital control, apogee, desigo, modbus, tridium, Niagara, alerton, controls, commissioning, lonworks, bacnet, ddc, bau, bms, building management, mechanical systems, system integration.
Full-timeRemoteExpandApply NowActive JobUpdated 12 days ago - UpvoteDownvoteShare Job
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Alfasigma USA is headquartered in Covington, LA., has a manufacturing plant in Shreveport, LA., a mail order pharmacy call center in the Covington location and an established national salesforce.
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Ability to apply advanced knowledge of VoIP applications and systems to include an expert level understanding of Cisco VoIP Technologies and platforms; namely Cisco Call Manager, Cisco Unified Contact Center Express, Unity and general understanding of IVR functionality.
ExpandApply NowActive JobUpdated 11 days ago - UpvoteDownvoteShare Job
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The Business Process Analyst also represents the HR Service Center on various Enterprise-wide initiatives, helping to drive operational efficiency and enhanced user experience by ensuring the knowledge management system and complementary applications drive employee and manager self-sufficiency to reduce call volume to the HR Service Center.
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You have internship experience, or 1+ years work experience in a customer-facing role, such as hospitality, retail sales, customer service, call center, field marketing, account management, sales, or a related position.
Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Assists in taking an active lead in strategy formation for improving call center stats and loss mitigation solicitation. Position Summary : Performs the duties of a Loan Resolution Specialist, but is also called upon to assists in the management of the staff, with emphasis on cash collections and loss mitigation initiation when customers are unable to make their monthly mortgage payments.
ExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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We are hiring call center insurance agents who are positive, persuasive, and have the drive to succeed. One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment.
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Familiarity with call center telephony systems, WorkForce Management tools/process, Dialer functionality. Perform quality reviews within each area of customer service and collections to ensure compliance in accordance with CFPB guidelines and call reviews.
ExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management. Utilize systems and technology to complete account management tasks.
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call center management jobs in Dallas, TX
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