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3-5 years related experience in Consulting, Business Operations, Strategy, or related field Deep understanding of customer and partner support best practices and metrics Experience building and documenting support flows for both customers and partners (preferably in a B2C environment), creating KPIs and support matrixes, using data to optimize processes/systems, and working cross functionally with support teams.
$84,000 - $156,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Our goal is to achieve Real Zero carbon emissions from our operations by 2045 by expanding our solar capacity, increasing battery storage and bringing new renewable energy opportunities to Florida, while improving customer affordability and reliability.
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As a Treasury Operations Associate on the Flourish team, you will report to the Treasury Operations Lead and partner closely with Flourish's cash, client support and strategic partnership teams on the daily treasury operations.
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Lead DCS Test equipment process improvement initiatives, leverage Local Customer Team (LCT) synergies and drive national operational initiatives. Regularly report metrics back to internal customer groups.
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The Pfizer Digital Biopharma, Patient-Facing, & CDI Creation Center (BPC) is accountable for the creation, configuration, launch, and support of all externally facing digital (web, mobile, & omni-channel) products, platforms, services, and experiences, servicing all external customer types at Pfizer.
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Datadog's TS team is comprised of 700+ customer-facing technical experts around the world from Sales Engineers, Technical Account Managers to Support Engineers that work with prospects and customers across their journey with Datadog to deliver outstanding customer experiences and drive growth through rapid product adoption.
$60,000 - $120,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Partner with Endoscopy sales reps to drive support for Specialists, strong customer engagement and growth of the ProCare business. Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program.
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Must be able to deliver exemplary customer service and develop a team spirited work environment in support of Con Edison's Corporate Values. We all share a responsibility to advance the company's mission by excelling at our three corporate priorities - safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.
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In addition to engaging with the Solutions Architecture team, you will also be collaborating with numerous cross-functional stakeholders from across the globe, including: finance operations, sales operations, professional services consulting operations, product and system operations and customer success and renewals operations.
$120,400 - $180,600Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Assist Customer Success with any customer support requests that fall in between the RevOrg, Product Marketing, and Business Intelligence. Act as a highly regarded technical resource for Publisher Development, Sales, and Customer Success teams; assisting Revenue teams in selling LiveIntent products with technical and customer support expertise.
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The Office of Tax Audit is seeking a dedicated, detail-oriented Operations Support Specialist. IMPORTANT NOTE: ONLY CANDIDATES WITH A PERMANENT CLERICAL ASSOCIATE CIVIL SERVICE TITLE WILL BE CONSIDERED. PLEASE INCLUDE YOUR EMPLOYEE IDENTIFICATION NUMBER (EIN) WHEN APPLYING AND INDICATE IN YOUR COVER LETTER YOUR PERMANENT CIVIL SERVICE TITLE.The NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service.
$39,763 - $45,728Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Know how to read and execute transfer documents, shipping documents, alternation documents, inventory count sheets, UPS/FED-EX documents, sales tickets, vendor packing slips, invoices and other support-related documents.
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Postman is looking for a Customer Operations Support Specialist to join our team and deliver excellent service for a leading global SaaS company with millions of users. 2-3 years of experience doing customer support for a modern / SaaS product.
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In this critical role, you will directly impact our ability to forecast our business, drive our transformation to consumption billing, enhance customer experience, and optimize our day-to-day operations.
$132,000 - $259,000Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Effectively interprets big-picture customer support data and makes data-driven decisions. You'll be instrumental in refining our support strategies and elevating the overall customer journey.
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customer support jobs Title: operations in New York, NY
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