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Operations Support Associates will respond to inquiries from the Sheriff's office, city marshals, DOF, and the public. IMPORTANT NOTE: ONLY CANDIDATES WITH A PERMANENT CLERICAL ASSOCIATE CIVIL SERVICE TITLE WILL BE CONSIDERED. PLEASE INCLUDE YOUR EMPLOYEE IDENTIFICATION NUMBER (EIN) WHEN APPLYING AND INDICATE IN YOUR COVER LETTER YOUR PERMANENT CIVIL SERVICE TITLE.The NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service.
$39,763 - $45,728Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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3-5 years related experience in Consulting, Business Operations, Strategy, or related field Deep understanding of customer and partner support best practices and metrics Experience building and documenting support flows for both customers and partners (preferably in a B2C environment), creating KPIs and support matrixes, using data to optimize processes/systems, and working cross functionally with support teams.
$84,000 - $156,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Poste et missions The Loan Trading Support position will be responsible for partnering with the Loan Trading Desk and assisting the Front Office in the transaction process of each trade to ensure optimal support, customer service, risk management and process improvement.
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Postman is looking for a Customer Operations Support Specialist to join our team and deliver excellent service for a leading global SaaS company with millions of users. 2-3 years of experience doing customer support for a modern / SaaS product.
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Active collaboration with the Relationship, Research & Analysis, Risk teams, offshore Hubs, and other support teams (such as Documentation and On-boarding) to provide end-to-end solutions for complex limits structuring, booking and facility settlements, to meet external customer requirements.
$80,000 a yearExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Assist Customer Success with any customer support requests that fall in between the RevOrg, Product Marketing, and Business Intelligence. Act as a highly regarded technical resource for Publisher Development, Sales, and Customer Success teams; assisting Revenue teams in selling LiveIntent products with technical and customer support expertise.
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Drive initiatives to streamline payment operations, enhance customer experience, and support company growth objectives through innovation in our payment systems. Collaborate with Finance, Tech, and Customer Support, to address payment-related issues and optimize processes as well as build out necessary functionality to deliver against our business objectives.
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In addition to engaging with the Solutions Architecture team, you will also be collaborating with numerous cross-functional stakeholders from across the globe, including: finance operations, sales operations, professional services consulting operations, product and system operations and customer success and renewals operations.
$120,400 - $180,600Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. You will work with leaders across the company from marketing, customer success, sales enablement, alliances/channels, product, and finance to design, implement and own critical go-to-market functions that will meet the demands of our market and drive company growth.
$259,000 - $348,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Minimum two years experience in customer service or business operations required. Receives and responds to inbound calls to ensure the consumer's needs are understood and addressed to create a positive customer experience.
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Effectively interprets big-picture customer support data and makes data-driven decisions. You'll be instrumental in refining our support strategies and elevating the overall customer journey.
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The business operations associate will support our customer success, scheduling operations, and product teams in shaping our customer onboarding processes, the day-to-day operations of our scheduling operations team, and the technology and systems that support our customers and our scheduling operations team.
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Support onboarding new EDI integrations with basic tasks to expedite the process. Now, the company has become the leader in the connected nursery space, with an incredible customer base of highly-engaged new parents who look to Nanit as a source of information and expertise on their parenting journey.
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Profil et compétences requises· Undergraduate degree in Finance or comparable experience· Proven experience in loan trading operations · Knowledge of current regulations and best practices· Knowledge of PC (Excel & Word), Loan IQ· Strong analytical and problem-solving skills.
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Know how to read and execute transfer documents, shipping documents, alternation documents, inventory count sheets, UPS/FED-EX documents, sales tickets, vendor packing slips, invoices and other support-related documents.
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customer support jobs Title: operations in New York, NY
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