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Senior Technical Solutions Operations Engineer
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- We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
- Build productive cross-functional working relationships with partner teams including engineering, enablement, sales operations, and growth strategy.
- Prioritize US West Coast and APAC requests, priorities, and initiatives, which will involve a shift of schedule to account for APAC time zones when necessary (flex hours up to 50% of the time
- 2+ years of experience with multi-channel ticketing systems (i.e. Zendesk, Salesforce Service Cloud), customer relationship management (CRM) systems (i.e. Salesforce)
- Experience supporting a global multi-channel Technical Support, Professional Services and/or Sales Engineering team a plus
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