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Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests.
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The primary purpose of this position is to sell the guest a trial program (Discovery); this allows the client to experience Wyndham Vacation Ownership on a trial basis. Conduct survey regarding guests experience and present Discovery program in a professional manner, with the goal of selling guest the Discovery program.
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Summary:The primary purpose of this position is to sell the guest a trial program (Discovery); this allows the client to experience Wyndham Vacation Ownership on a trial basis. Responsibilities and Duties:Greet guests in Discovery area after sales presentations and explain that they will conduct a survey of guests experience.
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3 months experience or equivalent of combination of education and experience in casino marketing related field. Always maintain positive guest relations, resolving guest complaints and ensuring guest satisfaction.
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The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. Watch A Day in the Life video for Guest Services Representative.
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Assist with all in-house calls originating from guest rooms and team members, and overflow calls from other in-house call centers as directed. At least one year of previous contact center, front desk, dispatch, concierge and/or casino VIP experience.
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Deliver a seamless and professional experience managing early and late property arrivals/departures and walk-ins and all other tasks associated with guest room check-ins and check-outs. As a Front Desk Representative, you will welcome our guests, and by understanding their unique stories and needs, you will own the experience to create WOW moments and memories they will carry with them far beyond their stay with us.
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The Guest Service Representative is responsible for all duties surrounding the Front Desk. Minimum of one year front desk experience or equivalent position. Coordinating guest wishes with concierge.
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This position performs daily sales order entry and payment processing, undertakes the store's administration functions and provides clerical support to store accounting functions that all help to create an easy, enjoyable guest shopping experience that generates new and repeat business.
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Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social.
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Understanding of non-verbal communication and how it can enhance a guest experience. Outstanding guest service skills that, upon interaction, leave guests feeling positive about the experience.
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As a Guest Service Representative at Illuminarium in Las Vegas, you are responsible for delivering the ultimate experience for our guests. By engaging the guest through storytelling and delivering a scripted experience tailored to the unique needs of every guest, you are the face of the attraction.
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