oProvide additional personalized services to an assigned set of the organization's significant regional and multi-regional accounts, such as account and billing setup, booking over the phone, and management of customer service issues
Job functions to include selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards.
The RAM will be responsible for covering a geographic region as part of a " STAR" team (operations, revenue management, sales and HR) representing approximately 45-65 hotels.
Responsible for Medallia account set up and modifications to users profiles Responsible for learning and being the SME on the various platforms within Medallia (Text Analytics, Corporate Admin, customer care, etc.)
The Purchasing Services Group is adding a Buyer / Procurement Coordinator position to its team located at our Corporate Headquarters in Charlotte, NC. This position will provide support to internal customers and department team members.
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