Wynn Resorts

The Guest Service Representative is responsible for all duties surrounding the Front Desk. Revising in-house reservations. Coordinating guest wishes with concierge. Minimum of one year front desk experience or equivalent position. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.

front desk representative

Job Description

The Guest Service Representative is responsible for all duties surrounding the Front Desk


Checking in/out guests
Monitoring front desk phone center
Revising in-house reservations
Cashiering functions
Resolving guest issues within limits of authority
Coordinating guest wishes with concierge
Adhering to Wynn Standards/Core Vales and all policies and procedures

Qualifications

High school diploma or equivalent required
Two years of customer service experience
Minimum of one year front desk experience or equivalent position

Additional Information

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.

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