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Support CS Payment Operations team with regular reporting on department health and ad-hoc requests for performance metrics. Experience with Tableau, Zendesk Explore & Tymeshift reporting softwares.
Full-timeExpandApply NowActive JobUpdated 27 days ago - UpvoteDownvoteShare Job
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High proficiency in digital tech tools - support (ex: FreshDesk/ZenDesk) CRM (ex: salesforce), project management (ex: asana) + slack, quip, and excel. Client support and account management - from pre-sale support through booking, execution and campaign completion.
Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Experience with common support software like Zendesk, Jira, and Slack. 2+ years experience working in a technical customer-facing role, e.g., technical support or account management, management consultant or customer success.
Full-timeExpandApply NowActive JobUpdated 21 days ago - UpvoteDownvoteShare Job
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Knowledge of Salesforce Service Console, Zendesk and/or other similar customer ticketing software, 2 years of experience in a client or consumer-facing role (e.g., online customer support or call center customer support.
ExpandApply NowActive JobUpdated 10 days ago - UpvoteDownvoteShare Job
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Although there will be a clear promotion path to becoming an Account Executive, if successful, this individual will have the opportunity to support the growth of Enterpret as an SDR manager, Customer Success Manager, or wherever they believe they can make an impact.
Full-timeExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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Experience utilizing business applications like Zendesk, HubSpot, Slack, or Excel, with an overall strong technical aptitude. In this role, you will play a crucial part in assisting our agency partners and policyholders with a variety of complex needs including product support, billing inquiries, quoting, policy changes, renewal, and cancellation requests.
$79,000 a yearFull-timeExpandApply NowActive JobUpdated 21 days ago - UpvoteDownvoteShare Job
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Lead the Administration team in all office support duties, including reception, pantry, supplies, copiers and inventory. Manage administration systems, such as Shoretel, My Kastle and Zendesk.
$97,150 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Proficiency with support and bug tracking tools (e.g., Zendesk, Jira) The Product Support Specialist will play a crucial role in ensuring the smooth operation and continuous improvement of our technology products.
$120,000 a yearFull-timeExpandApply NowActive JobUpdated 21 days ago - UpvoteDownvoteShare Job
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Use ZenDesk to document communications, analyze user problems, resolve basic issues, and facilitate payments on behalf of borrowers who call in. Experience with ZenDesk. We're adding a Support Specialist to our team, who will be responsible for handling inbound phone calls, emails, and texts from borrowers who are looking for help with their account.
$60,000 a yearFull-timeExpandApply NowActive JobUpdated 29 days ago - UpvoteDownvoteShare Job
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Establish and maintain processes and standards for CX tool administration, configuration, and user support. 8+ years of experience managing Customer Experience tools like Zendesk, Intercom, etc.
$140,000 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Assist and manage day-to-day requests using ZenDesk, our support request system. Maintain and support various client technologies, such as Meeting/iPad Support, workstation setups, Mobile device configuration.
Full-timeExpandApply NowActive JobUpdated 12 days ago - UpvoteDownvoteShare Job
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Technical Aptitude: Comfortable working with APIs, telecom services, and support software (e.g., Zendesk, Intercom). Lead a high-performing customer support team (Tier 1-3), including hiring, training, and development.
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Proficiency with CRM software (i.e. Intercom, Zendesk, JIRA) As a Customer Support Specialist, you will support clients of various scale and function (Enterprise, SMB, vendors) on our SaaS product.
ExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Experience managing a support ticket queue in JIRA, Zendesk, or similar system. Develop strong partnerships with sales, support, engineering, product management and analytics leaders to drive focus on strategic and tactical channel objectives.
$174,100 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Monitor the Baldor Zendesk Customer Support platform to respond to email inquiries in a timely manner that adheres to company Service Level Agreements (SLA). The Baldor Business Development Representative is a critical front-line member of our Customer Service and Sales Executive support teams.
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zendesk support jobs in Little Ferry, NJ
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