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Support operations of the SDBR team, including the ticketing system (Zendesk), interface with the vendor that houses the biorepository, which includes a large collection of biospecimens, and communicate with various internal and external stakeholders.
$63,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Experience managing a support ticket queue in JIRA, Zendesk, or similar system. Help develop strong partnerships with sales, support, engineering, and product management to drive focus on strategic and tactical channel objectives.
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Develop strong partnerships with sales, support, engineering, product management and analytics leaders to drive focus on strategic and tactical channel objectives. At least 5 years of experience in ad technology, operations, support or incident management.
$174,100 a yearExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Who we need: We are currently seeking a Technical Support Specialist to join our New York office. Troubleshoot technical problems with clients by phone and via Zendesk. Experience: Minimum 1 year experience in a customer-facing telephone support role Work or education related experience which required the ability to think critically in order to solve problems A help desk, healthcare information technology or medical background (or a related field of study) is a plus.
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Excellent customer service software system experience, including ZenDesk. General Purpose: This individual will provide call center services in support of an operational change project servicing residents living in NYC public housing with mold, leaks, and excessive moisture conditions and thus having health challenges exacerbated by their living conditions.
Full-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Take appropriate steps to resolve support cases per department Service Level Agreements (SLAs) using Zendesk Ticketing system. Hanwha Vision America (HVA) seeks a detail-oriented individual to join our Product Support Specialist Team. In this role, you’ll use your industry knowledge of IP Security hardware and software to resolve product-related support requests, offering in-depth assistance to HVA customers via email and phone.
Full-timeExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Responsibilities for Support Specialist:· Identify and resolve technical incidents using knowledgebase articles, scripts, and product documentation for products and services provided by HVA.· Take appropriate steps to resolve support cases per department Service Level Agreements (SLAs) using Zendesk Ticketing system· Document customer information and recurring technical issues to support product quality programs and development.
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STRONG knowledge of Zendesk, Salesforce, and CRM systems is a must. The team needs a Customer Success Associate who can react quickly and lend support with any customer issues to ensure a good customer experience across the business.
$23 an hourExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Experience with Excel, Hubspot, Zendesk or other ticketing system. Our technology platform and activation team members provide creators the tools, strategies, and support they need to launch on LTK’s platform with an aim to maximize their earnings velocity.
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You have experience using Customer Relationship Management tools such as Zendesk and/or Salesforce, but this is not required. Everlaw's Customer Experience team leads all aspects of the post-sale client experience, including onboarding, technical support, data migrations, user education, and ongoing account management.
$40.87 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Experience with support software and CRMs (e.g., Zendesk, Salesforce) 1+ years in a Customer Support Specialist position or an equivalent role. Our Technical Customer Support Specialists possess in-depth system knowledge on our individual client configurations and systems and configuration data access.
$95,000 a yearFull-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Has proficiency with MS Outlook, Word, and Excel as well as Zendesk or similar. We are recruiting a customer experience focused and self-motivated Licensed Event Coordinator to grow with us at UKC on our All-Breed Sports team.
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Familiarity with Zendesk, Atlassian (Jira, Confluence), Looker is a plus. As a Client Support Specialist, you will play a vital role in delivering exceptional support, improving processes, and fostering effective team collaboration with coaching sessions and one-on-one sessions.
$23.5 an hourFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Experience with our customer support stack is helpful but not required (ZenDesk, Asana, Jira, Confluence, Slack) We are looking for a Support Associate to join our Customer Success team.
$30 an hourPart-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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As a Technical Support Specialist , you will be working with a diverse set of enterprise clients who have made an investment in Yext to manage their search experience across a network of maps, apps, social networks, directories, and search engines.
Full-timeExpandApply NowActive JobUpdated 2 days ago
zendesk support jobs in Little Ferry, NJ
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