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Account Management - maintain account/customer profiles and account plans. Primary customer contact for sales and support of assigned product(s). Territory Management – in conjunction with manager prioritizes accounts to determine coverage, assess opportunity and develop new business.
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Reporting to the Director of Archives and Art Resources, the Collections Information Manager manages all aspects of the Museum’s collections management system (CMS) so that the system is cohesively integrated into activities and workflows aligned with the museum’s strategic priorities and goals of the Archives and Art Resources (AAR) department and Collections, Exhibitions and Design (CED) division.
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The Senior Manager will be a key member of a dedicated SAM Investment Risk Management team and will work closely with the Head of Investment Risk, fellow team members, portfolio managers, analysts and other business specialists on the subject of model risk management.
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PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Customers rely on the PagerDuty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust.
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If you are a seasoned Customer Success Manager or as Customer Marketer looking to transition into a customer success role and have a passion for partnering with customers and acting as a consultant and trusted advisor, this is the opportunity for you.
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3+ years of Customer Success Management and/or Account Management experience in a SaaS environment, preferably in a Scale CSM role managing 100+ accounts. We hope to bring you on as a Senior Customer Success Manager, and then have you grow into our Customer Success Team Lead, where you will build your own team and lead the CS & Support function.
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We’re looking for a Customer Success Manager who can help us scale to an order of magnitude more customers - from many dozens to hundreds. (Full Time) Customer Success Manager at Agave API (United States) | BEAMSTART Jobs.
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Translate customer business needs into product strategy and technology requirements as MRDs and PRDs; Work with internal teams such as SOC, Customer Success, Deployments, etc to define required processes to support the launch of new services.
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A few years of structured problem solving experience (MBB, VC or PE experience preferred) followed by a few years as an operator (in data science, business operations, data analytics, product analytics or related.
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Support Vir’s clinical operations by providing review of Informed Consent Forms (ICFs), management of adverse events/patient injury issues, and handling of site specific issues/study promotions.
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Work closely with product service team and factory R&D engineers to understand existing and new product service-related features and sequence-of-operations, and create internal and external reference documentation communicating such information.
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Couple your product and analytics expertise with your strong sales acumen, and work closely in your day to day with Account Executives, Product Managers, Product Development, and Customer Success to ensure a seamless buying experience for our potential customers.
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This role will be responsible for bringing new, industry leading product capabilities to market, enabling innovation, and delivering exceptional customer experiences. The VP Engineering knows the right metrics to measure success, demonstrate consistent and impactful execution amidst competing priorities, and act as a respected servant leader.
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3+years of customer advocacy and engagement experience in Enterprise SaaS customer success, account management, or post-sales relationship management working with Fortune 100 companies and their executives.
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Design at Cash App is a leading voice in the strategy of the company and operates as a functional organization reporting to the CEO and spanning Product Design and Brand Creative, connected by rich disciplines including Operations, Writing and Customer Insights.
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customer success product management jobs Title: operations program manager in San Francisco, Dayton, Nevada
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