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The Mid-Market Customer Success Manager is tasked with working with our growing customer base and working closely with cross-functional partners to deliver clear value, retain and renew customers while unlocking growth and expansion opportunities.
$105,000 - $130,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The Growth Data & Strategy team is responsible for building the vision, driving data-driven programs, and defining tooling strategies to increase Sales, Customer Success (CS), and Account Management (AM) teams’ efficiency and effectiveness and improve the experience of businesses that use Square’s ecosystem of products.
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Certified Customer Success Manager (CCSM), Certified Client Relationship Manager (CCRM), Customer Business Relationship Management Professional (BRMP) or equivalent experience.
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Experience - 5+ years of success in senior roles in enterprise SaaS deployment, CSM and/or program management for large, complex, and strategic customers is required. Strong presentation skills with a high degree of comfort with both large and small audiences and various levels of management (CISO, Senior Executives, Day-to-Day Operations Team.
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Much of this growth is coming from Klarity's largest enterprise customers like Zoom, Zendesk, UIPath, 8x8 etc., so your role as a Customer Success Manager will be business critical in meeting this demand and delivering a best-in-class customer experience.
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Provide cross-functional leadership in collaboration with sales development, customer success and marketing teams across the digital, content, product and partner functions to deliver fully integrated marketing plans.
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Prime vendor management, product expediting, back order management, and substitute product sourcing. The Supply Chain Analyst will use various quantitative methods and tap into all available techniques and resources to collect relevant data – including distribution data and procurement metrics, as well as information on productivity and customer demand – to prompt improvement in the performance and effectiveness of the department’s daily operations.
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Job Description The Growth Data & Strategy team is responsible for building the vision, driving data-driven programs, and defining tooling strategies to increase Sales, Customer Success (CS), and Account Management (AM) teams' efficiency and effectiveness and improve the experience of businesses that use Square's ecosystem of products.
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We are looking for a Product Operations Specialist to help us scale operations and grow our capital products. Review current processes and provide feedback on how to improve product operations and Parafin as a whole.
$90,000 - $105,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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We are looking for a Customer Success Operations Manager to drive the effectiveness and efficiency of our Customer Success team. This role will report to the Manager of Customer Success Operations as a part of our GTM Operations Org and work directly with some of our Customer Success leaders.
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Work cross-functionally with marketing, product, customer success, engineering & data science to develop key metrics & tracking across every part of the organization to support investment, hiring, scale and profitability goals.
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Enterprise Applications, Mobility / Collaboration, Big Data / Business Intelligence, Staffing Services, Cloud Solutions, Quality Assurance, Web Solutions, Digital Transformation, Product Engineering, talent solutions, Technology Solutions, Digital Product Engineering, Digital Enterprise, Snowflake, Oracle NetSuite, Apigee, Digital Integration, Data Management & Analytics, Digital Assurance, Extended Engineering Services , AI/ML, Business Process Automation, and TIBCO.
$52 - $77 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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You will be a critical member of the Segment Core and Data & Growth leadership team, reporting to the GM of Twilio-Segment Core. Responsibilities In this role, you’ll: Deliver industry leading product innovation, technical scale, and simplicity for partner integrations, our customer data pipeline & platform, real time event & object oriented data processing, data storage, and exceptional external and internal developer experiences.
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Deeply understand customer needs, pain points, and behaviors to advocate for user-centric product development. The ideal candidate will have a strong analytical background, a proven track record in product management, and the ability to inspire and lead a team in a fast-paced, entrepreneurial environment.
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Working closely across groups, such as the product, engineering, data science, and external partners for data modeling, general management of data life cycle, dataernance and processes for meeting regulatory and legal requirements.
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customer success product management jobs Title: operations program manager in San Francisco, Dayton, Nevada
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