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Responsibilities include but are not limited to:The Help Desk Support III is responsible for serving as an advanced point of contact for customers seeking technical assistance, both over the phone and via email.
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Experience with help desk systems such as Atlasian (Confluence/Jira) or ServiceNow. Bachelors degree in an IT-related field. Currently, ManTech is seeking a motivated, career and customer-oriented Help Desk Support to join our team in the DMV area.
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KEYWORDS: security plus, security+, security +, help desk, sec+, service desk, it support, windows, mac, iphone, apple, federal program, washington dc, government, military, cleared, clearance, secret, top secret, onsite, benefits, medical, dental, vision, 401K, pto, paid holidays, it support, geek squad, full scope, full scope poly, fsp, polygraph, poly cleared, military, federal, government.
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Provide Help Desk support services to the SLES users and from the hours of 7:30 a.m. to 4:00 p.m. Eastern Time. The candidate shall provide tier-1 help desk support to SLES users.
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5+ years of IT support, help desk experience. Zachary Piper Solutions is seeking a qualified Help Desk Technician to support a federal program based out of Arlington, VA.
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ClearCaptions is looking for a customer service-oriented Help Desk Support Specialist to provide technical support to users in an efficient and accurate manner. 1-3 years of working experience in providing help desk support.
$66,411 a yearFull-timeRemoteExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Job DescriptionJob DescriptionGlobal Resource Solutions, Inc. (GRS) is seeking an enthusiastic, motivated, detail orientated, and talented individual for the position of Help Desk Specialist II.Job Description:Summary: The Help Desk Specialist II provides support to end users on a variety of issues.
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Solerity, Inc. is seeking a Help Desk Technician to support FEMA Grants Program Directorate (GPD) Program Management Office (PMO) and to be a single point-of-contact service desk for all end user IT- related incidents and service requests.
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Provide IT Support via phone calls, chat, and email, and create self-help guides. IT Customer Support experience is a must have. Must have at least 1+ years of experience providing IT support, and can handle complex desktop problems, network and routing issues, as well as provide general server support.
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Provide Tier I support for requests for service through email, phone, or in-person interaction with USCP customers. Document all requests for service using the existing Help Desk ticketing system (Symantec Service Desk.
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Receive customer Help Desk phone calls, service requests and in-person walk-ins for support. This vital position is responsible for providing direct support to end users onsite and remote, and tracking all Help Desk metrics every week, including some new/open incidents, classification of incidents by tier and assigned group, and number of resolved instances.
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We are seeking a Tier I Help Desk Technician to join our team supporting the FDIC IT Support Services in Arlington, VA. Provides remote phone, email and chat troubleshooting support for software, applications, desktop, network and mobile device issues, as well as customer requests.
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Our work depends on a Technical Help Desk Professional joining our team to support Department of State (DoS) activities at our state of the art facility in Washington DC. At GDIT, we foster a people-centric environment.
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Our work depends on a Technical Help Desk Professional joining our team to support Department of State (DoS) activities at our state of the art facility in Beltsville, MD. At GDIT, we foster a people-centric environment.
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Any Experience with IT Hardware Installation and Phone Systems Installations. This role will involve providing technical support to end-users, assisting with IT infrastructure projects, and ensuring the smooth operation of our systems.
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phone it support jobs Title: help desk in Silver Spring, MD
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