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This role takes lead on the end-to-end design and delivery of IT Help Desk support services to maintain defined service levels and uphold customer expectations for quality. The combination of technical acumen with a relentless customer focus, communication skills, and a desire to help prevent / resolve issues enables the IT Help Desk Manager to promote a reliable and effective technology experience.
$100,000 - $120,000Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The Studio Coordinator is accountable for meeting established customer service standards for internal and external customers. ROLE SCOPE AND COMPLEXITY:The Studio Coordinator reports directly to Studio Manager and indirectly to all members of ownership and is accountable for all aspects of front desk operations.
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HOW A SERVICE DESK / HELP DESK ANALYST WILL MAKE AN IMPACT: Providing program support as a Tier 1.5 Service Desk Technician. As a Service Desk Technician / Help Desk Analyst, you are the foundation of our overall approach to executive IT support.
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Do onsite customer desktop setup Respond to ITAM service requests and incidents reported by customers via phone, email, or web portal. Svc Desk Tech Level 3Primary Location: Washington, District of Columbia Hybrid position V-Soft Consulting is currently hiring for a Svc Desk Tech Level 3 for our premier client in Washington, District of Columbia.
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Work cooperatively with Federal and Contractor Service Desk, Incident Management Center, Desktop Engineering, Executive Help Engineering, Application Hosting and Infrastructure Engineering teams ensuring successful customer service, troubleshooting, resolution, restoration, provisioning, and availability of Mail and MDM services.
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Job Description: As a Virtual Front Desk Receptionist - WFH, you will be the first point of contact for our clients, providing exceptional customer service and administrative support.
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Qualifications Prior Front Desk/ Night Audit experienceExcellent customer service skillsMust be able to work Overnight Shift. Job Description The purpose of the Night Audit Supervisor is to assist the Night Audit Manager oversee and coordinate all night time front desk and audit functions, to execute computer maintenance requirements, and ensure all financial transactions for the day are verified and balanced.
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Work with Tier I/II Service Desk Technicians and cable's team to resolve customer impacting network outages, network changes and activation. GDIT is seeking a Network Engineer to join our Joint Service Provider Enterprise Transport Management - Next-Gen (JSP ETM - NG) team at the Pentagon in Arlington, VA. Due to the nature of work this role entails, telecommuting is not allowed and will require the employee to report full-time onsite.
$106,162 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Two (2) years experience in customer/user service, in providing technical and end-user support for commercial PC operating systems, COTS, and/or applications software in person and over the phone.
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Argo Cyber Systems is seeking a Technical Engagement Network (TEN) Lab Manager with experience in customer service and IT support operations to be a member of the IT support services desk in the customer environment supporting analysts and business continuity of the customer mission.
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Collaborate with Service Desk Management to establish response policies and best practices. We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.
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As the IT Service Desk Tower Lead, you will be responsible for overseeing the day-to-day operations of our service desk, ensuring the timely resolution of technical issues, and providing exceptional customer service to our internal stakeholders.
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The AV Technician Supervisor will manage the daily operations of the RGB Spectrum video wall system and provide support for the Emergency Operations Centers (EOC). We are currently seeking a talented and motivated AV Technician Supervisor for a Full-Time position.
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As a Front Desk Associate at The Lexicon Condominium Association, you’ll be responsible for providing exceptional customer service. Demonstrates excellent customer service, communication and time management skills.
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Provide support when needed to SCS front desk team through provision of customer service related tasks and in dealing with all students, faculty, staff and guests of SCS. Keep close communication with SCS front desk team in relation to security shift turnover and maintaining radio contact, along with email communication as it relates to team awareness of issues or incidents.
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customer service desk jobs in Oxon Hill, MD
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