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A: Svc Desk Tech Level 3
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- Svc Desk Tech Level 3Primary Location: Washington, District of Columbia Hybrid position V-Soft Consulting is currently hiring for a Svc Desk Tech Level 3 for our premier client in Washington, District of Columbia.
- Workflow management applications such as ZenDesk, ServiceNow, Ivanti, or BMC Helix.
- Preferred Experience: IT asset management and tracking tools such as Oomnitza, ServiceNow, Ivanti, or BMC Helix.
- WHAT YOU’LL DO:Job Responsibilities: Configure and deploy PCs, laptops, printers, mobile phones, tablets, and other desktop IT assets.
- Do onsite customer desktop setup Respond to ITAM service requests and incidents reported by customers via phone, email, or web portal.
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