Provide support when needed to SCS front desk team through provision of customer service related tasks and in dealing with all students, faculty, staff and guests of SCS. Keep close communication with SCS front desk team in relation to security shift turnover and maintaining radio contact, along with email communication as it relates to team awareness of issues or incidents.

2 years related experience training in a fast-paced customer service industry position medical office setting for therapy/ambulatory offices analyzing resolving customer concerns from basic to complex in nature required.

Provides guest service, guidance and leadership to ensure consistent customer service is provided. A Front Desk Supervisor will be responsible for the following: Oversees front desk operations.

Hilton is seeking a Front Desk Supervisor! Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels.

Experience working in help desk ticketing platforms, type and document notes in real-time while engaged with the customer on the phone ITSM tools with experience in processes for Service Requests, Incidents, Change and Problem Management Ability to work independently and as a team member Ability to complete concurrent tasks Ability to learn and apply technical concepts to assigned duties.

Experience communicating with Federal Service Desk (FSD.gov) to resolve SAM.gov registration issues. Upload notarized letters to the Federal Service Desk. Assist the client with any follow-on tasks that may be necessary to achieve Active Registration status.

Individual responsibilities as a Sameday Health Client Advisor may include demonstrating outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, flyering in the surrounding area, assisting in display of merchandise or organizing the selling floor and stock areas.

Enable IT Customer Support Self Service for CA Service Desk. As an Sr. Solutions Engineer – CA Service Desk, the resource will support the IT ticketing system that is critical to the daily operations of WMATA. The primary responsibility Senior Solutions Engineer is to configure and support the CA platform supporting key Information Technology Infrastructure Library (ITIL) processes such as Request, Incident, Problem, Change, CMDB, Asset, Service Catalog, Knowledge, Employee Self Service and other service modules for data center activities.

Under the direction of the Assistant General Manager, the Part-Time Weekend Concierge will be responsible for providing superior customer service at the front desk for all residents, visitors and vendors.

In coordination with deskside support and service desk resource teams, provides IT technical support by assigning or dispatching the appropriate resource to troubleshoot and isolate IT technical issues and outages ensuring minimal impact to users.

If you have experience working in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative (CSR), Retail Associate, Cashier, Store Associate, Keyholder, Restaurant, Hospitality, and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, self-storage rental, storage rental, apartment rental, etc.

The candidate will be required to provide training, customer support as a technical extension of the service desk, and meet specific mission needs, using the Microsoft SPO and Power Platform (PowerApps, Power Automate, Power BI) to automate business processes, encourage knowledge sharing and improve operational efficiency.

Intercept and initiate resolution of IT customer service requests via telephone, chat, fax, or e-mail. Log service tickets for every customer interaction regardless of the mode of communication (email, phone, fax, or chat.

Maintain high performing service support functions including IT service desk, desktop support for critical mission and customer. Experience with IT Service Management methodology.

Communication: Excellent customer service via phone and face to face conversation, excellent written and oral command of English. Job DescriptionJob DescriptionGlobal Resource Solutions, Inc. (GRS) is seeking an enthusiastic, motivated, detail orientated, and talented individual for the position of Help Desk Specialist II.Job Description:Summary: The Help Desk Specialist II provides support to end users on a variety of issues.