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We are seeking an IT Help Desk Technician to help us support the information technology needs of the nation's leading university-affiliated research center. As an IT Help Desk Technician.
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CACI is seeking a Help Desk Support Specialist to provide technical assistance on computer systems. Experience working on a help desk with a ticketing system such as JIRA.
$77,200 - $162,200 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Looking for an entry level Field Help Desk Technician. Provide first-line technical support to end-users (both in-person and remotely) regarding hardware, software, and network-related issues.
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The position available is for Help Desk Associates who will essentially own Tier 1 Technical Support. Hospitality OPERA Cloud Help Desk AssociateLocation: Hybrid position based in Columbia, MD It is a full-time job requiring availability 24 hours a day, including weekends and holidays.
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Technical troubleshooting, including Tier 2 support and root cause analysis of end user environment Evaluates local area network hardware and software requirements and capabilities and makes recommendations.
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Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software. CompTIA Network+ CE. An active TS/SCI + FS polygraph clearance is required. Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software.
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Provide help-desk and email support for local and off-site users. Experience providing technical support for computer hardware, networks, account administration, and office automation software via telephone.
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We are currently looking to hire an experienced Information Systems Security Engineer to perform and/or review technical security assessments of computing environments to identify points of vulnerability, non-compliance with established Information Assurance (IA) standards and regulations, and recommend mitigation strategies.
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High School Degree/GES and 10 years of related experience. Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure. Provides remote support access through desktop mirroring and other remote access applications for worldwide sites.
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Our customer acts as the first point of contact to resolve technical issues quickly and help DIA customers seek ideas via self-help knowledge portals. Help desk, Help desk support, Service desk, TS/SCI, Poly, DSS, Defense Intelligence Agency, DIA, Tier 1, Entry-level.
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As part of the program, our customer will manage the Service Desk - which consists of self-help knowledge portals, remote service desk resolution support and in-field customer engagement support - for the Department of Defense Intelligence Information Systems global customers.
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CompTIA A+, CompTIA Network+ or higher level certification required within 6 months of start date. ServiceNow Ticketing System. Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.
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CompTIA Network+ CE Columbia Technology Partners is an Equal Opportunity Employer. Our EEO policy reflects our commitment to ensure equality and promote diversity and inclusion in the workplace. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law.
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Provides 24x7 Help Desk support as defined by first response/Tier 1/Level 1 support. We work closely with agencies and industry to overcome technical and cultural hurdles to innovation, empowering them with the latest end-to-end cloud infrastructure, big data and cyber capabilities.
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Five(5) years of Help Desk experience with a Bachelor's Degree in a Business, Technical or Math related field. Government shutdown protection where employees don't have to use leave for up to 3 days out of the year for inclement weather or budget issues.
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technical job Title: help desk in Jessup, MD
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