NiSUS Technologies Corporation

Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software. Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions. Provides remote support access through desktop mirroring and other remote access applications for worldwide sites. Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure. High School Degree/GES and 10 years of related experience

associate

Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
May coach and provide guidance to less-experienced professionals
Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure
Schedule: Monday through Friday 2pm-10pm
Requirements
TS/SCI with poly required<br/><br/>High School Degree/GES and 10 years of related experience
A Bachelor of Science may be substituted for 5 years of experience
Hardware experience
Remote assistance
Remote desktop
One of the Following Certifications Required:<br/><br/>A+
Network+
CCNA Security
CySA+
GICSP
GSEC
Security+
CND
SSCP
CASP
CCNP Security
CISA
CISSP
GCED
GCIH
CCSP
Benefits
Health & Life Insurance
Dental Insurance
Disability Insurance
401K Retirement Plan with Matching
Tuition Assistance
Vacation and Sick Leave
Hiring Bonuses
Referral Recruitment Program

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