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Maintain accurate records of service activities, equipment inventory, and client interactions using ticketing systems or service management tools. Strong technical proficiency in AV technology, including audio/video signal processing, control systems, video conferencing, and network integration.
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Previous knowledge of Ticketmaster Host and TM1 ticketing systems is preferred. This role is supported by and works closely with the entire ticketing team. Perform all other duties as assigned by ticketing management team.
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Monitor and maintain merchandise to ensure cleanliness of the product, accurate ticketing, and proper display. Movado Group, Inc. designs, sources, and distributes MOVADO®, MVMT®, OLIVIA BURTON®, EBEL®, CONCORD®, CALVIN KLEIN®, COACH®, HUGO BOSS®, LACOSTE®, and TOMMY HILFIGER® watches worldwide, and operates Movado company stores in the United States.
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Founded in 2017, REPS & Co. is a leader in the entertainment industry specializing in ticketing for live events. We are industry veterans with fresh ideas for the ticketing industry. No experience necessary, but if you have worked as a rideshare or delivery driver, shopper, courier or done other gig type jobs, this may be a good fit for you.
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Experience using the Atlassian Jira ticketing system for Incident Management. Ability to learn and/or basic familiarity with working in a ticketing system. Able to provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems.
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Some knowledge of Service ticketing systems like ConnectWise. Some knowledge of Service ticketing systems like ConnectWise. This position is for a Cloud and Managed Service Provider based in Baltimore, MD with 80 employees, a beautiful new office space and they are continually growing and hiring.
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Experience with ticketing applications such as Jira or Snow. Provide Tier 1 (Help Desk) and Tier 2 (Escalation) support. Government shutdown protection where employees don't have to use leave for up to 3 days out of the year for inclement weather or budget issues.
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They collaborate with ISSOs and the ISSM in the Risk Management Framework (RMF) process and are familiar with ServiceNow or similar ticketing systems and the ITIL Framework and service delivery concepts.
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Previous experience with serial subscription/membership fulfillment and with a cloud-based ticketing system/call center preferred. Must be able to acquire and maintain an excellent working knowledge of all aspects of fulfillment system and ticketing system.
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Familiarity with ticketing systems, escalation processes, and best practices. The Process Engineer will be skilled in identifying change management, business management techniques, organizational development, information system development methods and best practices.
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Checkout Standards - Completes checkout processes including returns and re-ticketing. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical.
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They will be using Connectwise ticketing system to field the calls which could range from printer issues, network connectivity and Windows 10. They will be using Connectwise ticketing system to field the calls which could range from printer issues, network connectivity and Windows 10.
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Ensure sound inventory management through an accurate receiving and sending merchandise process, completing all required business directives such as price change and ticketing procedures; prevent loss by educating associates, monitoring daily store activity, ensuring company policies are followed and partnering with Loss Prevention and Merchandising.
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Experience working with ticketing systems. This position is looking for someone who has experience in a help desk environment and is a US citizen. Support ticket entry follow-up and updates within the ticket tracking system.
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Experience with ServiceNow or similar ticketing systems is advantageous. Field Incoming Help Requests: Promptly respond to user inquiries and help requests via email, phone, or ticketing system.
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ticketing job in Curtis Bay, MD
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