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Ticketing and RMM experience (ConnectWise, Kaseya, ITGlue, Datto, etc.) Ticketing and RMM experience (ConnectWise, Kaseya, ITGlue, Datto, etc.) We are seeking an experienced Senior IT Support Engineer with the drive and determination to help support our expanding MSP client base and who is looking for a growth opportunity.
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Previous knowledge of Ticketmaster Host and TM1 ticketing systems is preferred. This role is supported by and works closely with the entire ticketing team. Perform all other duties as assigned by ticketing management team.
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Suite, QuickBooks Online, an integrated ticketing and CRM platform. 1-2 years experience working within community-based non-profit organizations that. The Revels office is located at Glen Echo Park, with the flexibility to work off-site as needed.
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Proficient in IT Service Management (ITSM) Ticketing Methodology and the ServiceNow Tool. Configuration Management Specialist page is loaded Configuration Management Specialist Apply locations USMD-Annapolis Junction time type Full time posted on Posted 2 Days Ago job requisition id R49080 Secure our Nation, Ignite your Future.
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Experience with a ticketing system such as BMC Remedy. enclave Fiber/Ethernet switches, HPE storage area networks (SAN)/ network. Red Hat Certified System Administrator (RHCSA)/Linux. Experience with a ticketing system such as BMC Remedy.
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They effectively communicate and collaborate on requirements and concepts for network-related activities to the Chief Engineer and key stakeholders and are familiar with ServiceNow or similar ticketing systems and with the ITIL Framework and service delivery concepts.
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Maintain ticketing data in ConnectWise Manage platform. Log all incidents, case updates, and hardware info, into designated ticketing system and expand Automate functionality. Manage the ticketing process from inception to resolution.
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Provisions, activates, tests, and accepts enterprise DISN Transport SATCOM. Report incidents/events utilizing authorized email and ticketing systems. Assist the DJOC and SATCOM/Gateway Operations to respond to around the clock contingency and catastrophic gateway and satellite anomalies, providing recommendations for restoration of service in accordance with established priorities and procedures.
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We are a team of forward-looking professionals in need of a strong candidate with these key required skills : Customer Service, Windows Desktop Support (Windows 10/11), Install of Hardware and Software, Active Directory, and Incident/Ticketing System.
$68,900 - $124,550 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Shall provide support for Government-furnished vulnerability assessment tools, penetration testing tools, malware analysis and digital media analysis tools, Organization online incident ticketing and case tracking, host IDS/IPS, network IDS/IPS, full network traffic.
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They collaborate with ISSOs and the ISSM in the Risk Management Framework (RMF) process and are familiar with ServiceNow or similar ticketing systems and the ITIL Framework and service delivery concepts.
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Founded in 2017, REPS & Co. is a leader in the entertainment industry specializing in ticketing for live events. We are industry veterans with fresh ideas for the ticketing industry. No experience necessary, but if you have worked as a rideshare or delivery driver, shopper, courier or done other gig type jobs, this may be a good fit for you.
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Minimum 1+ year experience using a ticketing system or remote management tool like Connectwise and Labtech. Minimum 1+ year experience using a ticketing system or remote management tool like Connectwise and Labtech.
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Experience with ticketing system (Jira, FileMaker) The CDM will create and monitor workflows using Telestream Vantage creating video and audio processes for internal clients. Experience with ticketing system (Jira, FileMaker.
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Inputs trouble tickets into ticketing system and provide escalation to Corporate IT teams when. Minimum 3 years of solid experience in an IT / Desktop Support role, Required with a Managed Service Provider.
$70,000 - $90,000 a yearFull-timeRemoteExpandApply NowActive JobUpdated Today
ticketing job in Baltimore, MD
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