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Experience in help desk applications such as ServiceNow, Service Desk Express (SDE), Remedy, Heat, or similar. Partner with the Operations Specialist, Sr. Analyst and Managed Services Continuous Improvement team on creation/streamlining of support processes.
ExpandApply NowActive JobUpdated 12 days ago - UpvoteDownvoteShare Job
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The Help Desk Analyst provides phone and on-site support for in-house computer systems, peripherals, telephone, and network equipment at the YMCA of Metropolitan Chicago's 30+ physical locations.
$40,000 - $43,000 a yearExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Items are received via multiple channels, including IT Help Desk, Zendesk case management system, email, or Instant. Workday Integration Analyst page is loaded. Workday Integration Analyst.
ExpandApply NowActive JobUpdated 12 days ago - UpvoteDownvoteShare Job
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The Help Deck Analyst supports Tier I helpdesk issues involving various user facing software and hardware as part of a helpdesk role, and also assists with video conferencing and basic phone system support.
Full-timeExpandApply NowActive JobUpdated 15 days ago - UpvoteDownvoteShare Job
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We are seeking an experienced IT Service Desk Analyst to place onsite with a key financial services client. Help Desk & IT Support (Information & Communication Technology.
ExpandApply NowActive JobUpdated 12 days ago - UpvoteDownvoteShare Job
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LaSalle Network is partnering with a client, a unique healthcare supply chain company, who is actively hiring a Help Desk Technician. LaSalle Network is currently partnering with a client that specializes in managed IT services and is looking to grow their service desk team by hiring a Overnight Help Desk Technician.
ExpandApply NowActive JobUpdated 11 days ago - UpvoteDownvoteShare Job
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The Help Desk Analyst is responsible for providing high quality customer service interactions with the company's end user population via the telephone and email. 3+ years providing direct and exceptional user support in a high-performance culture in a help desk or service desk environment (phone support, not desktop support.
Full-timeExpandApply NowActive JobUpdated 2 months ago - UpvoteDownvoteShare Job
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As the Senior Business Analyst, you will provide support service to our staff either desk side, phone, email, or remotely. Messina seeks a Senior Business Analyst for an exciting hands-on role responsible for creating, managing, and supporting first-class Software as a Solution (Saas) technologies.
ExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Assists help desk support staff as needed to facilitate first call resolution where applicable. Demonstrate in-depth understanding of all help desk services, processes, and procedures.
ExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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We are partnering with our client in Chicago on their search for a Help desk Analyst. Additionally, you will play a key role in assisting with video conferencing and basic phone system support.
ExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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For problems that cannot be resolved by the IT Help Desk, the business analyst provides the next level of support from a technical and business standpoint. Provides leadership within the Business Analyst Group by managing communication of team projects to the Assistant Director of Business Analysts and Help Desk. Contributes to moderately complex aspects of a project, leading other BA’s in implementation of application releases.
Full-timeExpandApply NowActive JobUpdated 17 days ago - UpvoteDownvoteShare Job
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Help Desk Support Analyst. Help Desk Support. Must have 1+ more years of Service Desk experience. Provide end-users with phone support, in addition, to walk-in end-users first-level support.
ExpandApply NowActive JobUpdated 12 days ago - UpvoteDownvoteShare Job
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Analytical Thinking, Customer Service, Help Desk Support, Information Technology Operations, Problem Resolution, Service Requests, Technical Support, User Access, Work Collaboratively. You’ll resolve escalated client needs through service desk from multiple lines of businesses related to infrastructure or applications; resolve and/or further escalate one or more products or services, while providing on-call support.
Full-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Professionally respond to help desk tickets, customer calls, email, voice mail, and hardware/software requests. - At least two years of experience in a help desk or technical support environment required.
ExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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ConceptOne help desk triage and support. Experience in a Help Desk related environment. The Systems Analyst will analyze, troubleshoot, and route issues into the proper ticketing systems, work with end-users to resolve application issues, and update and close tickets promptly.
Full-timeExpandApply NowActive JobUpdated 1 month ago
help desk analyst jobs in Chicago, IL
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