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Depending on the proficiency and level of expertise, the Service Desk Analyst may be selected to be part of the level 2 support (within the service desk) to provide expert support to other Analysts for critical issues or applications.
ExpandApply NowActive JobUpdated 11 days ago - UpvoteDownvoteShare Job
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Conduct periodic (normally quarterly) re-certification of all users, including Ga-Gateway, Uniform Accounting System (UAS), Support Tracking Accountability and Recovery System ($TARS), Electronic Payment Processing Information Control (EPPIC), Electronic Benefits Transfer (EBT), and Energy Assistance System (EAS.
ExpandApply NowActive JobUpdated 5 months ago - UpvoteDownvoteShare Job
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CGS is seeking a Support Center (Service Desk) Manager to join our team supporting a wide-ranging technical support initiative for a large Federal agency. Service desk Institute (HDI) certified as a HDI Support Center Manager with a requirement that individual become HDI Support Center Director certified within 12 months of Task Order Award.
Full-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Bowhead seeks an IT Helpdesk Specialist to provide support via the IT Help Desk to FDA employees across six (6) regions in the United States: Mid-Atlantic, Northeast, Southeast, Southwest, Central, and Pacific.
Full-timeExpandApply NowActive JobUpdated 6+ months ago - UpvoteDownvoteShare Job
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Perform system installation support and ensure all necessary system security requirements. Provide all necessary system, maintenance, and disaster recovery plan documents.
Full-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Installing any necessary hardware or software, including those for backups or to monitor system performance. Respond, resolve, or ensure wireless and network issues are resolved when assigned by the Service Desk.
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Working knowledge with Mitel Telephony System, preferred. Experience providing desktop/laptop computer hardware support. Imaging, deployment & technical support of laptops, desktops & peripherals to in-house & remote customers.
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Work closely with other support staff, including desktop support, network administrators, and system administrators. Previous experience in a service desk or technical support role is preferred but not mandatory.
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Routine tasks include system monitoring, reviewing system and application logs, and production support. Windows or Linux Administration Desk side support. Basic knowledge on VMWare systems administrator to implement and support the systems in the environment.
ExpandApply NowActive JobUpdated 11 days ago - UpvoteDownvoteShare Job
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Cognito Systems, a Planned Systems International (PSI) joint venture, is seeking a skilled Computer Network Support Help Desk Tier 1&2. The Information Technology Specialist(s) shall also function a Computer Network Support Specialist.
Full-timeExpandApply NowActive JobUpdated 4 months ago - UpvoteDownvoteShare Job
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In this role, you will be the first point of contact for our clients, offering technical support and troubleshooting services to ensure optimal system performance. We are seeking a skilled and proactive Service Desk Engineer to join our vibrant team.
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Bachelors degree in a related field AND Five (5) years of experience in Information Technology help desk support to work with child welfare staff to provide technical and non-technical/application support.
$28.67 an hourExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Responsible for researching and problem resolution and must coordinate activities with IT support staff as required and document findings. · Prepare management reports related to system audit, availability and performance as needed.
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Uses corporate incident management system (Service Now) to record and track all support work. Deploy support tools to systematically trace source of error or technical failure. Provides support to end users by assisting with the installation and operation of their workstations, business applications, and related equipment.
ExpandApply NowActive JobUpdated 11 days ago - UpvoteDownvoteShare Job
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The Help Desk Analyst is responsible for consulting with users to determine hardware, software and system functional specifications. The Help Desk Analyst is responsible for tracking and managing support requests, research, identify and support computer-related hardware and software.
Full-timeExpandApply NowActive JobUpdated 11 days ago
support system desk jobs in Georgia, GA
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