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Help Desk Analyst
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Full-time
- The Help Desk Analyst is responsible for consulting with users to determine hardware, software and system functional specifications.
- The Help Desk Analyst is responsible for tracking and managing support requests, research, identify and support computer-related hardware and software.
- 2-3 years of relevant IT Help Desk experience.
- Ability to respond to requests with efficiency and empathy.
- The position will be physically located in the Atlanta office; working remotely (outside of Company Directed Guidelines) is not permitted.
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