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Identify and champion business process change in support of best practices such as the continued adoption of ITIL Service Management principals. Areas where direct management is lacking should be supplemented with industry exposure (e.g., having managed IT in a news/sports/media/entertainment business) and partnership (e.g., engineering management that has worked closely with IT management on projects and support efforts.
Full-timeExpandApply NowActive JobUpdated 8 days ago - UpvoteDownvoteShare Job
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Certifications in Agile, ITIL, PMP, Six Sigma, CISSP or CISA highly desired. Digital business enablement using digital technology enablers (i.e. advanced analytics, robotic process automation, virtual reality.
$205,000 - $235,000 a yearExpandApply NowActive JobUpdated 3 months ago - UpvoteDownvoteShare Job
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Utilize comparative evaluations between facilities and key performance indicators (ITIL, and International Facilities Management Association) to monitor the effectiveness of operational programs at each Data Center through benchmarking and the utilization of best practices.
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Through a staff of Data Center Directors and other leaders, ensure the pro-active delivery of corporate services support space planning, Power and Cooling services, headcount projections, planning, budgeting, capital projects, maintenance, janitorial services, landscaping, business continuity/disaster recovery for facilities.
Full-timeExpandApply NowActive JobUpdated 14 days ago - UpvoteDownvoteShare Job
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The ideal candidate will work alongside the Platform Architect and Developer to understand the critical business and operational objectives of our customers, and assist with workshops to discover and deploy ITIL and Service Management based best practices that ultimately lead to a seamless implementation of the ServiceNow platform.
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Demonstrated experience working in ITIL Service Management organization and Cherwell experience is a plus. Demonstrated experience working in ITIL Service Management organization is a plus.
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Expertise in Application support covering L1, L2, L3, Batch monitoring, ITSM and ITIL. Professional certifications in relevant areas (e.g., ITIL, AWS Certified SysOps Administrator) are desirable.
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The use of devops , continuous delivery and itil concept to lead effective support operation. Good working knowledge of build automation and continuous integration/delivery ecosystem: Git, Groovy, Kotlin, Gerrit, Maven/Gradle, Docker, Nexus, Artifactory, Selenium, Python.
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Responsibilities will include:Operating Model Design: Lead the design and implementation of ITIL processes; Lead the implementation of management of Business and Service Management KPI’s, and SLA’s.
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Knowledge and experience implementing IT governance frameworks such as ITIL or COBIT. Understanding of IT best practices. The IT VP is a vital member of the global IT Leadership Team. This individual is responsible for ensuring IT has a strong and engaged working relationship with our North American regional colleagues and representing NA's needs in developing the Tosca IT strategy.
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E.g., NIST, ISO, COBIT, OWASP, ITIL, HIPAA, GDPR etc.) As OASE Director of Security Architecture, Pen-testing, and Engineering, you will lead a team with the ability to flex up as needed. Routinely collaborate with other team members in security software engineering, identity and access management, security systems administration/tools management, application security, and our cybersecurity active defense group to defend our Services from constantly evolving threats.
ExpandApply NowActive JobUpdated 14 days ago - UpvoteDownvoteShare Job
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3-5 years of experience managing technical projects and teams as the project manager utilizing expertise in the latest Agile SDLC or ITSM/DevOps methodologies and Scrum or ITIL Frameworks in a professional environment - agency or consulting environment preferred.
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Establish and implement Incident Problem Management process and procedures based on ITIL framework. Free Virtual yoga, meditation and fitness classes, community involvement, and many social activities.
Full-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Follow standard ITIL framework Problem management with detailed Root Cause Analysis. Follow and adhere to ITIL change management procedures. Experience with automation tools like Ansible and Terraform.
$64,200 - $96,300Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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ITIL / IT Service Management certification. Technology Operations and Engineering knowledge across the technology stack from build to run for Compute, Storage, Operating Systems, Network, Mainframe, Physical and Virtual (ability to translate technical to business terms and vice versa.
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itil job in Atlanta, GA
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