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Demonstrates exceptional hands-on and phone customer service skills allowing for a positive customer service experience with end-users/customers involving each IT Service Desk request/incident handled.
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Overview:Xerox Corporation is an information services technology company that has continually redefined the workplace experience for more than 100 years is currently seeking a Managed IT Support Specialist who will be responsible for providing technical assistance and support related to computer systems, hardware, and software to Xerox IT Managed Services customer and peers; administration and support of PCs, laptops, mobile devices, printers, servers, and other related equipment.
$42,180 - $84,360Full-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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To qualify at the GS-11 grade level, you must have at least one year of specialized experience at or equivalent to the GS-09 grade level, which must in include the following experience: planning and delivering IT support to include, installation, configuration, and troubleshooting hardware and software and providing customer assistance by diagnosing and resolving IT problems.
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Th Manager will also create process documentation, align tech capabilities with customer needs, advocate IT Service Management principles, and support safe patient care at Children's Healthcare of Atlanta.
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Introduces SAP "best practices" in the areas of FI, SD, MM, WM, SCP, PS, MT, PLM, PM, DFPS, HR, Security, BPM, and MRM to the customer and work alongside the change management team in order to roll out daily operations/support.
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Minimum 3 years of IT audit experience evaluating systems that support BSA/AML, Economic Sanctions, Client Due Diligence / Know Your Customer, Investigations, and Fraud related risks and processes within a large financial institution.
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Support the IT Operations Director in implementing processes and procedures to ensure customer satisfaction. The team monitor and support all FanDuel customer facing products and services and their underlying infrastructure and applications by.
$45 an hourFull-timeExpandApply NowActive JobUpdated 30 days ago - UpvoteDownvoteShare Job
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In-depth classes include:- Application Development & Support- Banking & Customer Success- Cyber Security- Helpdesk/Desktop Support- Project Management Support. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement.
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GENERAL SUMMARY OF DUTIES: The IT Analyst will be a member of the IT Team focused on providing a high degree of customer service to physicians and staff at United Digestive MSO, Parent LLC (UD), specifically as it relates to the technical support of the software and hardware used by the practice.
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Job Duty 8 - Perform other duties as assignedResponsibilities Additional ResponsibilitiesWork with the Associate Director of TSO in the technical support of instructional activity, including provide point of contact and customer interface regarding TSOs support of college instructional technology resources.
$110,000 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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Work with Americold business and Americold IT to define short-, mid-, and long-term goals that lead to improved business outcomes and better customer service. They will work with the business to coordinate IT services to support business strategies and goals, escalate critical service issues or key project deliveries, and be a communication channel between the business and IT.
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In alignment with that level of excellence, the Operations Research Data Science team is responsible for building models to support various functions across the airline, including Revenue Management, Cargo, Customer Experience, and Tech Ops.
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10 years of IT experience and 8 years experience in EDI trading partner management in a distribution model including transaction setup and support. Excellent customer communication skills, verbal and writtenBasic understanding of EDI transaction sets used in a distribution business.
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The successful candidate will be responsible for supervising, guiding, and /or instructing the day-to-day operations of the IT support team in a help desk environment which includes direct customer contact for issues of a highly technical nature.
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Foster a customer-centric culture within the IT operations team to ensure a positive and proactive approach to end-user support. The IT Operations Manager will establish and lead our IT operations team to ensure exceptional support and satisfaction for our end-users across various enterprise locations.
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customer support jobs Title: it in Atlanta, GA
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