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The IT Help Desk role offers an exciting opportunity to engage with cutting-edge technologies within the gaming industry. The IT Help Desk Project Coordinator will be responsible for providing technical support and project management to employees within Ghostpunch Games.
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Job Description Lead Help Desk Specialist SNI Technology is working with a rapidly growing IT Consultant company dedicated to providing innovative IT solutions to our clients.
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The State of Florida, Florida Gaming Control Commission (FGCC), is seeking a Vendor (also referred to as "Contractor") to implement by July 14st, Staff Augmentation Position for a Client Technologies Analyst (Help Desk Technician) to support the Commission.
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When a user submits a ticket or otherwise contacts the help desk, IT Tech Support tracks the ticket/issue and works to identify and address the problem using standard practices and their own experience.
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As a Help Desk Specialist Lead, you will play a pivotal role in the team's success, providing technical support, leading help desk operations, and ensuring the smooth functioning of our clients' IT environments.
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A minimum of 1 to 2 years in an IT support role with experience in Help Desk or network environments Preferred. Network cabling maintenance and support (Cat6) Provide customer service and Help Desk technical support to staff members.
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Lead Help Desk Specialist. Lead and mentor a team of 5+ help desk specialists in providing technical support to clients. Proficient in managing Microsoft environments, including Windows Server and Active Directory, as well as experience with macOS, Linux, and IT service management platforms (Zendesk, ServiceNow.
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Develop and implement a framework to address NOC monitoring/alerting, business impact assessment, Help Desk problem management, and IT service request workflow. Improve the efficiency of the Help Desk, NOC, and Site Support Specialist by arranging and/or presenting training sessions.
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Experience with MS Access, HTML, Craft CMS, JavaScript, Squarespace, SQL, Plesk, and/or IT Help Desk. Experience setting-up PC's, computer monitors, and printers. Provide customers with info on how we can help their school or non-profit organization achieve their fundraising goals.
$19.23 an hourExpandApply NowActive JobUpdated 2 days ago - UpvoteDownvoteShare Job
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Responsible for managing the schedule for all shifts on the Help Desk and NOC as well as technician PTO requests, sick days, travel to facilities, and any other event that requires the schedule to be altered.
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Analyze Help Desk, NOC, and Site Support trends and provide continuous improvement and flexibility of the support function to assure service exceeds end user expectations. 5 years experience in a Help Desk/ Desktop environment and a minimum of 3 years at the Manager or Supervisor level.
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Prior experience providing technical support in a Help Desk or Desktop support environment. As a Tier 1 Support Technician, you will be part of a team of IT professionals who provide remote technical PC hardware and software support for over 1000 clients.
$18 - $22 an hourFull-timeExpandApply NowActive JobUpdated 20 days ago - UpvoteDownvoteShare Job
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3-4 years of experience in help desk/service desk management. ESSENTIAL DUTIES AND RESPONSIBILITIES Oversee operations of Service Desk and staff. Administer the Service Desk platform for efficiency and effectiveness.
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At least 3 years in an IT Administrator / Help Desk role. At least 3 years in an IT Administrator / Help Desk role. MCSE / LPIC / VMWare certification a plus. Must be a part of the on-call rotation and some overnight/week-end work required.
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Ensures that decisions made to improve the overall customer support of the Help Desk are continually carried through. Manages the Help Desk staff including consultation on performance evaluations, promotions, hiring and disciplinary responsibilities.
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it help desk jobs in Fort Lauderdale, FL
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