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This position reports to the IT Service Desk Manager. The IT Service Desk Supervisor is responsible for managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient manner.
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KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team environment in Alexandria, VA. This position is onsite and full-time, Monday through Friday.
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Providing information and recommendations regarding IT Service Desk staffing levels to the Director of Technology Support. 6+ years experience in providing end-user support; 3+ years supervisory experience in a Help Desk or Service Desk environment.
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The Help Desk Specialist will be responsible for maintaining operations oversight and situational awareness of the Continental United States (CONUS) Secret Internet Protocol Routed Network (SIPRNet) and Global Command and Control System (GCCS) Management Centers.
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Ensure staff have appropriate group access and department name and supervisor are listed in Active Directory- All incidents should be resolved within the time specified in the SL Perform AD user and group reviews- Perform role review in Azure- Maintain and update all Standard Operation Procedures and How-To-Guides for routine operational Service Desk tasks- Serve as the front- line first-level support team, solving the most common incidents and requests.
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Job Description The purpose of the Night Audit Supervisor is to assist the Night Audit Manager oversee and coordinate all night time front desk and audit functions, to execute computer maintenance requirements, and ensure all financial transactions for the day are verified and balanced.
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The Front-End Developer will lead the development of major features and implementations,including helping to design the architecture for those features. The GPS AI & Data Engineering offering is responsible for developing advanced analytics products and applying data visualization and statistical programming tools to enterprise data in order to advance and enable the key mission outcomes for our clients.
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HOW A SERVICE DESK / HELP DESK ANALYST WILL MAKE AN IMPACT: Providing program support as a Tier 1.5 Service Desk Technician. As a Service Desk Technician / Help Desk Analyst, you are the foundation of our overall approach to executive IT support.
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Job Title: Orthodontic Front Desk Administrator & Schedule Coordinator Company: Alexandria Orthodontics Location: Alexandria, VA Job Description: Alexandria Orthodontics is seeking a dynamic and organized Orthodontic Front Desk Administrator & Schedule Coordinator to join our team.
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Job Description: We are seeking a skilled Help Desk Specialist to join our team in Washington, DC. The ideal candidate will have extensive technical knowledge and experience in setup, support, configuration, and troubleshooting for various Microsoft products, client devices, and more.
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This role offers the opportunity to participate in the Management of a Federal IT Service Desk. We are seeking a highly skilled and motivated IT Service Desk Tower Lead to lead our IT support team.
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Help Desk IT SpecialistThe IT Specialist performs IT duties while working as part of a team with more experienced government and contractor IT Specialists, and will work independently, depending on the level of complexity, following detailed problem specifications provided by others.
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Zachary Piper Solutions is seeking a Help Desk Technician to support a long-term government program supporting CISA/ DHS. The Help Desk Technician will be providing onsite incident response to civilian Government agencies and critical asset owners experiencing cyber-attacks.
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Responsibilities:- Serve as the first-level Help Desk for the TEN Lab’s systems and accounts. - Help Desk ticket processing and procedures. - Create and maintain accurate tickets for Help Desk activities.
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Performs all the duties of a Help Desk Specialist 1 with increased technical proficiency and working knowledge. CompTIA A+, CompTIA Network+ certifications are preferred. Two (2) years experience in customer/user service, in providing technical and end-user support for commercial PC operating systems, COTS, and/or applications software in person and over the phone.
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Title: front desk Company: Ihg Cn in Washington, DC
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