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Accept VIP personnel issues reported directly, bypassing the Tier 1 call center, and file tickets in the ITSM ticketing system. The Manager will lead a team supporting approximately 1700 work orders monthly and demonstrate competency in technical areas preferably as a Microsoft Certified Professional (MCP) to ensure that service desk resolution addresses customer IT software and hardware requirements with a foundational and appropriate technical skillset.
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BryceTech is looking for an experienced Geospatial Information Systems (GIS) Analyst, with experience in emerging threat identification, risk analysis, and CBRN/Non CBRN threat assessments to support the DHS FEMA, Office of Emerging Threats Professional and Technical Services Contract.
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The TI includes Session Border Controller (SBC), VoIP Call Manager, VTC/VoIP Endpoints, Analog VoIP gateways, on premise call center application, VTC, copper and fiber cable plant, routers, switches, PRI and SIP circuits.
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Licensed in the Commonwealth of Virginia as a Radiologic Technologist is required only if the position is located in a free-standing center not affiliated with an Inova Health System Hospital.
$10,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Provide technical support and guidance to the Service Desk team. Lead Service Desk (BMC Remedy/Helix). Lead Service Desk (BMC Remedy/Helix) Participate in project planning and implementation related to the Service Desk.
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The Help Desk Specialist will provide first-level technical support to NIDDK employees, ensuring immediate access to qualified, knowledgeable IT Help Desk support during business hours.
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The CCR network comprises more than 15 teams across the country and the Policy Director oversees advocacy strategies and technical assistance to support the national network. The Policy Director, CCR will report to the Director of the Center for Community Resilience.
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MedStar Health is seeking a dedicated and collaborative Control Desk Coordinator to join our Operating Room team at MedStar Washington Hospital Center. If you are ready to make a significant impact on patient care and work in a cutting-edge environment, we invite you to apply for the Control Desk Coordinator position at MedStar Washington Hospital Center.
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Knowledge of Atlassian software suite tools such as JIRA, JIRA Service Desk, Confluence, etc. Set up administrator and service accounts, maintain system documentation, tune system performance, install system wide software, validate and implement system patches, including fast turnaround time security critical patches.
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A successful candidate will have strong experience managing distributed infrastructures and data center operations composed of Windows platforms, and ability to plan, configure, install, and optimize information technology (IT) infrastructures to optimize performance and maintain high service availability.
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The Security Control Assessor is responsible for conducting a comprehensive assessment of the management, operational, and technical security controls employed within or inherited by an SAP information system to determine the overall effectiveness of the controls (i.e., the extent to which the controls are implemented correctly, operating as intended, and producing the desired outcome with respect to meeting the security requirements for the system.
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The mission of GW Hospital is to provide the highest quality healthcare, advanced medical technology, and world-class service to its patients in an academic medical center dedicated to education and research.
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The Leidos has an exciting opening for you as our next Tier 3 Service Desk/ Systems Administrator supporting the OSINT Integration Center under our 10-year DOMEX Technology Platform (DTP) contract.
$87,100 - $157,450 a yearFull-timeExpandApply NowActive JobUpdated 8 days ago - UpvoteDownvoteShare Job
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As a Senior System Administrator on the Enterprise Infrastructure Engineering team, you will interact regularly with the Network Security, Applications, SIEM/SOAR, ISSO, Vulnerability Assessment teams, and on-site technical resources to ensure both the security and on-going stability of NOAA network.
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The Desktop Support Technician delivers IT services, and expertise to operate and maintain service desk functions; they support a ticketing system, provide operational support, vulnerability management, account management, IT equipment break/fix, and troubleshooting support as required.
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technical support system service desk call center jobs in Washington, DC
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