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High School diploma or equivalent with one-year related computer service repair or technical customer service experience strongly preferred. Understand and utilize technical manuals and support resources while maintaining appropriate technical certifications (CompTIA A+ required, ACMT and ACiT a plus.
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Maintain a high level of client satisfaction through outstanding customer service and support. To establish him or herself as the point of contact for managing the day-to-day services and support needs of their assigned area and seek to improve customer loyalty and satisfaction.
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The Bilingual Customer Service Representative handles all customer queries (FAQ, service, billing, and level I tech support), accurately logs inquiries to update customer data, and interacts with customers via inbound and outbound calls, messaging, social media, and email.
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Duties will include, but are not limited to: aiding in the assessment and prevention of athletic injuries and serving as a liaison between the patient, the medical doctors, support staff, and the medical assistants, customer service, answering phones, scheduling appointments, some data entry, along with various other clerical duties as directed.
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If you are interested in this Customer Service Rep position, please submit your resume ASAP as training classes are starting soon! Responsible for handling all customer inquiries and questions that come into the support center.
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CX Customer Experience We are looking for an Associate Account Manager that will support customer teams responsible for selling to our North American customers, while learning the full scope of Nokias sales functions in preparation to fulfill a full Account Manager role.
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Provides Lead Technician direction to departmental personnel assuring the timely delivery of environmental services, sanitation, cleanliness, and safety in a timely manner and promotes harmonious relationships between personnel and all other contacts to optimize customer service and satisfaction.
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Representatives make a difference to customers and the company, providing over-the-phone customer service, sales, and technical support. We are looking for customer service representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions.
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This role will support the ECM Center of Excellence Delivery teams for layered vendor production installation, administration, and production support; setup, cloud transformation, supporting mainframe apps, and supporting delivery and production for multiple "crown jewel" customer-facing applications.
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Software, Information Technology, Cloud Computing, Telecommunications, Internet Services, Software as a Service (SaaS), Customer Relationship Management (CRM), Business Process Outsourcing (BPO), VoIP, Enterprise Communication.
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