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Contact center, Genesys Cloud, Genesys Interactive Intelligence, Auto Dialer, IVR, and/or VoIP experience preferred. Troubleshoots telco carrier issues, ports telephone numbers from one carrier to the VoIP cloud, builds new toll-free number call flows and opens trouble cases with carrier support as needed.
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Akkodis is seeking Senior Network /VoIP Engineer in Irvine, CA (Hybrid). POSITION TITLE: Senior Network /VoIP Engineer. Must have strong knowledge and experience on Cellular core, TWAG(Trusted Wireless Access Gateway), Wi-Fi roaming, Pass point, EAP-SIM, EAP-AKA, 3GPP standard, TCP/IP, Diameter, QOS, and all layers of OSI model.
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Strong knowledge of SaaS, Networking, Internet concepts, VoIP, IVR, Dialer, ACD, CTI, PBX, WFM, CRM, and Contact/Call Center practices. Must possess a strong combination of project management skills, technical contact/call center expertise, and client development (Contivio and/or VoIP Contact/Call Center solutions such as Five9, InContact, Dialpad, Mitel, and/or Talkdesk.
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Strong Understanding Cisco SD-WAN, Cisco ACI, Cisco WiFi troubleshooting, Cisco VOIP and Multicast troubleshooting. Strong Understanding Cisco SD-WAN, Cisco ACI, Cisco WiFi troubleshooting, Cisco VOIP and Multicast troubleshooting.
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5+ years Hands-on experience of Installing & Configuring Palo Alto Firewalls, Cisco ASA, Fortinet and Sophos Firewalls. 5+ years Hands-on experience with Cisco Nexus, Catalyst series switches and ISR/ASR Routers.
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Must Have Strong Experience and Understanding of Cisco AnyConnect VPN (ASA/FirePower), Site to Site VPN, Palo Alto Networks (FW/VPN). 3+ years Experience with log and monitoring aggregation tools such as Armis, Splunk, SolarWinds, PRTG, Wireshark.
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We are a leading Managed Technology Services Provider offering VoIP, IT Management Services, Cloud solutions, and Video Surveillance. The MSP IT System Administrator – Tier 2 will support Windows Servers, O365 administration/migrations, Datto, configuring/maintaining virtual servers (VMWare/Hyper-V), and cloud computing (Azure/AWS/G-suite.
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The Telecom Engineer III is a senior-level technical position responsible for providing support and troubleshooting for all Voice over IP (VOIP) components of the enterprise. Cisco VOIP Engineer.
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The Desktop Support Technician is part of a team responsible for supporting a multitude of IT related issues that range from desktops, laptops, network, telecom, video conferencing, VoIP, mobility and server or infrastructure problems.
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Administrator for VOIP corporate phone system (ShoreTel/Mitel) Administrator for VOIP corporate phone system (ShoreTel/Mitel) This is a regular, full-time position, Monday-Friday, however, the Sr. IT Support Specialist must be flexible and able to work other shifts and weekends as needed.
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Experience with Mitel Connect VoIP System (ShoreTel) The IT Support Specialist provides end user support to all employees. The services we provide include: Building Automation, Energy Management, Security, HVAC Solutions, Life Safety, and Support Services.
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2-3 years of experience in IT Desktop Support with a focus on end user facing services. Provide support to growing mobility platforms (iOS, Android, MacOS and Windows based platforms) Perform regular stock room audits to assist the IT Asset Management team.
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The candidate is a skilled IT professional with sound knowledge in physical layer, data centers, on-prem and cloud-based VoIP telephony services, LAN/WAN, WLAN, SD-WAN, public and private cloud environments.
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Experience planning and deploying CISCO VoIP Systems. Experience deploying Crestron and Extron AV Controls Systems. Possess a Registered Communication Cabling Designer Certification (RCDD) Experience planning and deploying CISCO VoIP Systems.
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Advanced working knowledge and experience working with IT infrastructure, email exchange servers, networking, firewall, VoIP, audio & video conference room setup, and SharePoint administration.
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voip job in Tustin, CA
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