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As a CSA, you will partner with customers throughout the customer journey to understand what drives value, beginning from the pre-sales running proof of concepts to demonstrate quick time to value, to post-sales onboarding and implementation where you set customers up for long-term success with scalable implementation and data governance best practices.
Full-timeExpandApply NowActive JobUpdated 13 days ago - UpvoteDownvoteShare Job
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The Okta Customer Success (CS) Intern will be involved in all stages of customer’s value realization that consists of customer onboarding, learning & deployment, user readiness, product adoption and growth, renewal and customer advocacy.
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About the Role, MTS, Applied ML Research Scientist: You'll collaborate with cross functional teams to enhance product experiences using LLM's for enterprises, develop custom solutions for design partners & customers, guide model development, and create educational resources to facilitate customer onboarding and feedback collection.
$180,000 - $220,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Mobile Associates, Store-in-Store are an integral part of the Retail Team responsible for bringing the T-Mobile brand to life within National Sales partner locations, where active customer engagement is crucial for success.
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The Customer Success Manager will work collaboratively across teams to ensure our customer onboarding kit and support resources make the customer experience a seamless one and one that promotes renewal.
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Performance Metrics Monitoring: Collaborate with Customer Success Managers to track and report on client onboarding efforts and trial conversion rates. Partnership with Internal Teams: Collaborate closely with Customer Success Managers and our Legal Operations teams to ensure a cohesive and comprehensive client experience, while also gathering, documenting, and implementing clients' firm preferences to enhance their journey.
Full-timeExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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A few of the main duties of the Director of Sales are training Account Executives - onboarding and ongoing sales enablement, identifying key figures and inflection points in deals, staying on top of emerging trends, and collaborating with internal C-level, Engineering, and Customer Success.
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Manage and lead a team of two internal Individual Contributors (ICs) responsible for onboarding SMB customers onto the Nextdoor platform and managing their long term performance and success.
$115,000 - $200,000 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago - UpvoteDownvoteShare Job
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As an Enterprise Customer Success Manager, you'll be responsible for partnering with our largest, global customers. Within this organization encompasses our Legal Engineers (read: professional services team), Customer Success Managers (CSMs), Technical Support Engineers, Training & Learning Design, and Technical Architects, representing our teams who support the customer experience post-sale.
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The Onboarding Enablement Manager will lead the Customer Success new hire onboarding program focusing not only on the new hire experience but also on the creation of learning paths to set a foundation for a world-class onboarding and everboarding experience.
Full-timeExpandApply NowActive JobUpdated 14 days ago - UpvoteDownvoteShare Job
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Sartorius is seeking a motivated Field Service Engineer for our BioAnalytics division based remotely in the Bay area, CA. In this role you will be supporting complex cell analysis equipment in our current portfolio while partnering with our customers to build and maintain world class customer satisfaction, customer retention and drive success.
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Cohere’s Customer Success team ensures our customers have the best experience both onboarding and using our platform. The team is quickly scaling and we are seeking a Customer Success Manager.
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We are seeking a Director of Customer Success (DCS) to ensure that our customers are able to realize all of the features and benefits of Clarra fully. The Director of Customer Success should be very familiar with the operations of a plaintiffs' law firm and how to prepare attorneys for hearings, trials, and meetings.
ExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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We are looking for an amazing Customer Success Manager to enhance our growing team. Experience in customer success, customer service or other client-facing, relationship management positions a plus.
$100,000 - $150,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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You can interface both externally and internally, across functions like: Sales, Legal, Product, Marketing, and Customer Success. Specifically, you will forge a close partnership with our Sales & Customer Success to successful business outcomes to Notion customers.
$170,000 - $200,000 a yearFull-timeExpandApply NowActive JobUpdated 1 month ago
customer success onboarding jobs in San Francisco, CA
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