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Identify and link ZenDesk tickets that show a pattern of behavior/user friction, curate the stories of the patterns, and maintain the health of the User Experience Jira space. Experience with JIRA, Confluence, Zendesk or similar products.
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Experience working with Looker, Salesforce, Zendesk, JIRA, Confluence or other ticket management systems. Experience working with Looker, Salesforce, Zendesk, JIRA, Confluence or other ticket management systems.
Full-timeExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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Zendesk, Salesforce, JIRA or similar support ticket management systems. support ticket management systems like Zendesk or Salesforce. Zendesk, Salesforce, JIRA or similar support ticket management systems.
RemoteExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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Familiarity with eCommerce and CX platforms, including Shopify and Zendesk. Familiarity with eCommerce and CX platforms, including Shopify and Zendesk. Experience in consumer goods, home goods, and/or eCommerce businesses.
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Experience with Zendesk or similar ticketing systems. Assess, onboard and manage a network of last mile partners in alignment with the strategy to become the primary last mile partner for all of our vendors.
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Experience in MS Office, Zoom/Teams, Zendesk or any other customer support ticket. Experience in MS Office, Zoom/Teams, Zendesk or any other customer support ticket. Onboard and Train customers on our software through Zoom/Teams.
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Experience using Zendesk or other ticketing systems. Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition and student loans.
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Familiarity with team systems a plus, including Zendesk, Slack, Guru, Zoom, Gong, JIRA, Pendo, Salesforce, GSuite, Showpad. + Utilize Zendesk ticketing system to respond publicly to tickets and collaborate internally with Product Support and Customer Success team.
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Experience with HRIS systems, preferably ADP, Zendesk, Google Suite, and Microsoft Office. Support leave of absence management, benefits administration, and open enrollment along with our Benefits Manager.
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Communicate effectively with technical and nontechnical users both in person and through Microsoft Teams, email, chat, and our help desk ticketing system, Zendesk. Working knowledge of MacOS, AAD, Intune, DNS, DHCP, TCP/IP, LAN/WAN/WiFi.
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User Support, Ticketing (Zendesk) JIRA/Confluence, SVN, Middleware, JAMF, GIT, LAMP, Trac, HPC Systems, SLURM, etc. Security Frameworks/Tools & Compliance/Governance (NIST, ISO, PCI, PII, HIPAA, DFARS, NMAP, Nessus, Rapid7, etc.
$50 - $65 an hourExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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Experience with SalesForce, Zendesk, Jira, or related tools. SHRM Certified Professional (SHRM-CP) certification credentials, Certified Employee Benefits Specialist (CEBS) certification credentials, or other relevant industry certification.
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Working experience supporting LAMP, confluence, Jira, trac, SVN, GIT, JAMF, Zendesk. Working experience supporting LAMP, confluence, Jira, trac, SVN, GIT, JAMF, Zendesk. Working knowledge of Cloud services, Azure, AWS, Google Cloud Platform, MS Intune.
$45 - $46 an hourFull-timeExpandApply NowActive JobUpdated 13 days ago - UpvoteDownvoteShare Job
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Working knowledge of Cloud services, Azure, AWS, GCP, MS Intune. Compliance and Governance understanding (PCI, PII, HIPAA, DFARS) Linux Systems Administrator with an advanced level understanding and experience with systems administration, networking, system virtualization, cloud computing, backups, Linux OS, mac OS, network storage, load balancer, and associated hardware platforms to join its IT department, working in a dynamic, fast-paced and complex heterogeneous technical environment.
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Must be eagerly tech savvy, including proficient on Google, Slack, MS Office, and Zendesk, ADP Workforce Now experience a plus. Reviews all incoming payroll tickets in Zendesk, responds timely, with compassion, looping in internal stakeholders as needed to provide resolution.
Part-timeRemoteExpandApply NowActive JobUpdated 6 days ago
zendesk job in Pasadena, CA
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