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Identify and link ZenDesk tickets that show a pattern of behavior/user friction, curate the stories of the patterns, and maintain the health of the User Experience Jira space. Experience with JIRA, Confluence, Zendesk or similar products.
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The Benefits Analyst will provide customer service and benefits education through drafting monthly communications, facilitation of wellness events and management of on-site and ZenDesk employee questions.
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Experience with FreshDesk, ZenDesk, VoIP, and similar software is a plus. Dr. Cat graduated from Harvard University with Honors in Molecular and Cellular Biology. Experience working in plastic surgery or the medical cosmetic industry is a plus.
$20 - $22 an hourFull-timeExpandApply NowActive JobUpdated 5 days ago - UpvoteDownvoteShare Job
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Working experience supporting LAMP, confluence, jira, trac, SVN, GIT, JAMF, Zendesk. Working experience supporting LAMP, confluence, jira, trac, SVN, GIT, JAMF, Zendesk. Working knowledge of Cloud services, Azure, AWS, GCP, MS Intune.
ExpandApply NowActive JobUpdated 12 days ago - UpvoteDownvoteShare Job
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CRM experience in a fast-paced, multi-channel, tech environment (Zendesk, SalesForce, Dynamics 365) Track/flag trends and patterns across performance metrics and cascade back to Performance Insights Manager.
ExpandApply NowActive JobUpdated 7 days ago - UpvoteDownvoteShare Job
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Have a working knowledge of systems such as Zendesk and HubSpot. Experience providing Live Chat Support and/or Social Media Support preferred. Circles payments and treasury infrastructure services available through the Circle Account and APIs helps bridge the legacy financial system and digital currency and blockchain based finance.
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Experience working with Looker, Salesforce, Zendesk, JIRA, Confluence or other ticket management systems. Experience working with Looker, Salesforce, Zendesk, JIRA, Confluence or other ticket management systems.
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Experience with Zendesk, Shopify, and JIRA highly desired. The first iteration of this technology is Moxie, an animated companion for children developed to help promote social, emotional, and cognitive learning.
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Provide level 2 customer support via Zendesk (our support ticketing platform) to passengers and drivers regarding ride inquiries, general information requests, app navigation, routing, and payments.
$70,000 - $80,000 a yearFull-timeExpandApply NowActive JobUpdated 4 days ago - UpvoteDownvoteShare Job
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Administration of tracking and configuration management systems, such as: Manage Engine, Jira, Jira Service Management, Zendesk. Create thorough documentation of processes and procedures leveraging centralized knowledge base (i.e., Zendesk, Confluence, ManageEngine.
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Experience with or knowledge of Zendesk or similar customer service platform is preferred. We prefer someone recently graduated from a 4 year college who earned at least a 3.5 GPA. No customer service experience is required.
Full-timeExpandApply NowActive JobUpdated 19 days ago - UpvoteDownvoteShare Job
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Familiarity with JIRA, Zendesk, and TestRail. Perform black box testing (smoke, sanity, regression, acceptance) and integration testing, end-to-end testing. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view.
ExpandApply NowActive JobUpdated 11 days ago - UpvoteDownvoteShare Job
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Lead integration of our core operating system Gainsight with other key business platforms (e.g. Zendesk, Certinia) Our offices remain open for those who prefer to collaborate or work in-office, but we also encourage fully remote applicants.
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Bonus points for Salesforce, Aircall, Zendesk or restaurant, and/or fulfillment experience. We pride ourselves in having a team that promotes diversity, inclusion, leadership, mindfulness, high initiative, energy and passion.
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Familiarity with team systems a plus, including Zendesk, Slack, Guru, Zoom, Gong, JIRA, Pendo, Salesforce, GSuite, Showpad. + Utilize Zendesk ticketing system to respond publicly to tickets and collaborate internally with Product Support and Customer Success team.
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zendesk job in Los Angeles, CA
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