Upvote
Downvote
Technology Systems And Operations Specialist (Animation)
Share Job
- Suggest Revision
- Netflix is the world's leading streaming entertainment service with over 265 million paid memberships in over 190 countries enjoying TV series, documentaries and feature films across a wide variety of genres and languages.
- As an N-Tech: Technology Experience Specialist (TES) - Animation, you will manage and maintain technology services on-site at Netflix Animation Studios.
- Provide day-to-day support to onsite users by serving as a primary point of contact for users seeking technical assistance
- Prioritize managing technical issues, triage/research bugs, be a part of incident/outage management workflows, escalate issues to appropriate partner groups, and develop/maintain robust documentation to create a positive knowledge base experience
- Identify and link ZenDesk tickets that show a pattern of behavior/user friction, curate the stories of the patterns, and maintain the health of the User Experience Jira space
Active Job
Updated TodaySimilar Job
Relevance
Active