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High School diploma or GED and one (1) to three (3) years of experience in customer service within a call center environment, preferably within a technical support role. Position reports directly to the Supervisor, Covered California for Small Business Call Center (CCSB.
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Monitor and analyze call center metrics and KPIs (Key Performance Indicators) such as call abandonment rate, first call resolution rate, average handle time, and customer satisfaction scores to identify areas for improvement and implement effective solutions.
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As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment.
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Whether a customer wants to grow their business, buy a home, or feel confident in their retirement plan, they have a partner in Ameris Bank. We serve customers in our locations across the Southeast, Mid-Atlantic and nationwide through our extensive digital offerings and mobile app.
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We provide a wide array of services including service of process; court services; on-call courier/messenger service; skip trace and investigations; record retrieval; subpoena preparation; e-data discovery and database hosting; copy center & reprographics; digital imaging; x-ray/blueprints/video/CD duplication; and facilities management services.
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The Banquet Server is responsible for delivering and serving food and beverage items to banquet guests in a timely, friendly and efficient manner in the hotel's continuing effort to deliver outstanding guest service.
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Massage Therapist (On Call) Knowledge of botanical ingredients, thalassotherapy, reflexology, Ayurveda or any holistic wellness field/modality. 5+ years' experience as a Massage Therapist in a stand-alone spa or luxury hotel/resort spa.
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Previous experience in quality assurance/quality control (QA/QC), call monitoring, or similar roles within the debt settlement or financial services industry. As we expand the Better Debt Solutions team, we are excited to introduce a new opportunity for a Call Center Quality Assurance/Quality Control (QA/QC) Analyst.
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Gauges customer satisfaction via surveys, emails, phone calls throughout the home purchase process and provides feedback to both the in-network agents and the loan officer. Work with other passionate, purposeful, and customer-centric people.
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6+ years of experience with Production operations including 24x7 on-call support, escalation/paging with OpsGenie, incident management, RCA (Root Cause Analysis) and retrospective analysis. Production environments with on-call rotations.
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The Multiskilled Facilities Engineer works with Life Safety systems, fire alarm, FM-200, nurse call, methane detection, water detection, intercom, antenna, security systems, and medical gas. Perform preventative maintenance on HVAC, Electrical and low voltage equipment, which includes fire alarm, nurse call, methane detection, water detection, intercom, antenna, safety and security systems as assigned.
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The Beer Sales Representative works alongside distributor partners and local supplier distributor manager to ensure the successful sale, volume growth, distribution, brand presence and positioning of the supplier's portfolio, working within a set list of on-premise accounts and/or large and small format off-premise accounts throughout the assigned territory.
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As a Customer Service Representative at Santa Rosa, Laguna, you'll be a part of creating and delivering amazing technical experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.
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When people call you a nerd, do you consider that a compliment? Performs work in compliance within specified warranty requirements and returns defective equipment/parts to maintenance inventory, document customer repairs, maintains and restocks assigned parts inventory.
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There is a no hostage policy for the Orange County Jail. May be required to be on call. Adult Correctional Health (ACHS) provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care, and provides mental health services including 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance use counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities.
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call representative jobs Title: customer Company: Teleperformance in Newport Beach, CA
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