Accounts Receivable Coordinator

Accounts Receivable Coordinator RANDYS Worldwide, a leading manufacturer and distributor in the automotive aftermarket, is seeking an Accounts Receivable Coordinator to join our corporate finance team. This role plays a key part in supporting customer relationships, ensuring accurate financial transactions, and maintaining efficient Accounts Receivable operations. The ideal candidate is detail-oriented, customer-focused, and proactive. Candidate will thrive and grow in a fast-paced environment, communicates clearly, and collaborates effectively across departments. Key Responsibilities Customer Support & Communication Serve as the secondary contact on the main Accounts Receivable phone line, assisting customers with billing questions, payments, and account discrepancies. Respond promptly and professionally to customer emails and calls regarding invoices, balances, and payments. Manage a shared AR inbox, ensuring timely and accurate responses. Act as a liaison between Sales, Customer Service, and Accounts Receivable to resolve customer-related issues and maintain smooth cross-functional communication. Adjustments, Credits & Refunds Process customer adjustments, credit memos, and refunds accurately and in accordance with company policies. Issue refund checks and process credit card transactions as required. Prepare all Sales- and Customer Service-related credit memos and customer refunds. Apply credits as applicable. Data & Account Maintenance Maintain accurate customer records in the accounting system and tax software. Ensure proper documentation and tracking of payments, credits, and customer information. Perform daily non-AR cash postings to support accurate financial reporting. Invoicing & Statements Process and distribute weekly invoices for assigned customers. Prepare and mail monthly statements and provide invoice copies upon request. Coordinate with multiple warehouse locations to resolve issues preventing orders from invoicing or shipping. Reporting & Reconciliation Generate and distribute weekly, monthly, and quarterly AR reports to the Senior Accounts Receivable Manager. Partner with the General Ledger team to resolve monthly unposted invoice discrepancies. Collaboration & Efficiency Contribute to a positive, collaborative team environment. Manage multiple priorities efficiently while maintaining a high level of accuracy. Support departmental and organizational goals through teamwork and flexibility. Perform additional duties as assigned to support the success of the Accounts Receivable department. Requirements Qualifications & Skills 2 years of experience in Accounts Receivable or a similar role. Understanding of accounts receivable principles and processes. Excellent verbal and written communication skills with a customer-first mindset. Exceptional attention to detail and commitment to accuracy. Strong organizational, time-management, and multitasking abilities. Proven problem-solving skills and ability to work cross-functionally. Proficiency in Microsoft Excel, including VLOOKUP. Experience with ERP systems; Great Plains (GP) preferred but not required. Strong interpersonal skills and a team-oriented attitude. RANDYS Worldwide is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, or age.