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Customer Success Specialist (Bilingual Korean) Customer Success Specialist (Bilingual Korean) The Customer Success Specialist is responsible for supporting MetroPlusHealth members and other key stakeholders across the customer's journey.
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About the Role Each and every day the Customer Success team works to ensure that our clients are maximizing the value they are receiving from Loop. You will handle client onboarding, training, provide client support via email, phone and in person meetings, and be responsible for renewals.
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As a CSA, you will partner with customers throughout the customer journey to understand what drives value, beginning from the pre-sales running proof of concepts to demonstrate quick time to value, to post-sales onboarding and implementation where you set customers up for long-term success with scalable implementation and data governance best practices.
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Customer Success Manager. We are seeking Customer Success Managers (CSM) to leverage their interpersonal skills and financial knowledge to help clients utilize YCharts to its fullest.
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Prime Roots is on the lookout for a Customer Success Manager who is deeply passionate about driving change in the plant-based food industry. Strategic In-Store Execution : Craft and implement merchandising strategies to elevate the customer experience and amplify brand presence.
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TicketManager serves a who's who of global brands including Fortune 500s, local businesses and even the NBA and NFL. The Customer Success Manager will support our Revenue team on assigned Enterprise and SMB accounts to promote high levels of customer satisfaction and adoption.
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Customer Success Managers (CSMs) connect our most strategic clients to Refinitiv’s portfolio of software & desktop solutions! Clearly define business outcomes and craft a comprehensive success plan to include customer objectives, partners, achievements, risks and metrics needed to achieve them.
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The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI’s customers. Sr. ITAM Customer Success Manager. The position reports to the Manager – ITAM Customer Success and ultimately to the Director of ITAM Customer Success.
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As part of the account team, you will work closely with your Customer Success Manager (CSM) to define the strategic roadmap for your customers, to allow retention, renewal, and expansion of their Dynatrace relationship, and serve as a liaison between the customer and the Dynatrace Support and Product Management teams.
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Minimum 3+ years’ experience in a customer-facing, role such as Consultant, SaaS Implementation Coordinator, Solutions Engineer, or hands on Customer Success Manager. Reports to VP, Customer Success.
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The Customer Success Director will build and manage relationships with an array of different roles within our customer’s organizations, domestically and internationally, including Operations, Engineering, Finance, Project Managers, Energy Managers, and ESG Managers.
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Quality Management Maintain project compliance with corporate and public regulationsMaintenance and Support ProcessFollowing customer acceptance of initial project, transition to maintenance mode, confirming support channelsHelpdeskWeekly delivery confirmation emailMonthly/ check-in meetings with colleagues from customer success and salesRequirements Have a University degree preferentially in Biology or in Pharma, Biochemistry (PhD or master) or related Data-Science Fields.
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Due to steady and ongoing growth, we are now looking for an experienced Customer Success Manager in interpretation and translation to expand our U.S. and international client base and market.
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Being part of the Customer success team puts you at the center of the organization, living in the product team at TIDAL. We are a small but mighty team that delivers the best customer experiences to all of our listeners and artists.
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Thorough, thoughtful approach to driving customer escalation/enhancements, driven by a passion to address the entire client lifecycle (sale, onboard, adopt, optimize, grow, renew), proven experience with selling/negotiating and renewal, approaches clients with a proactive strategy for client success, solid presenter (not a slide reader) tying data to outcomes, recommendations and values.
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Title: customer success specialist Company: Xendoo
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