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Trellix’s security experts, along with an extensive partner ecosystem, accelerate technology innovation through machine learning and automation to empower over 40,000 business and government customers.
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Trellix is a global company redefining the future of cybersecurity. Minimum of 10 years of in depth, global Sales Engineering leadership experience aligned to enterprise SaaS Sales Engineering teams within a blended direct and indirect sales model.
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Reporting to the Chief Revenue Officer, as the Global Vice President of Sales Engineering (SE) you will focus on strategically and tactically leading the Sales Engineering organization in direct alignment with Skyhigh Security’s Go-To-Market strategy, while providing market and customer intelligence to our Products organization, and driving technical excellence, solution outcomes, and enablement to our Customers and Channel partners.
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Grow the business in a controlled and focused manner using SFDC to report results against established KPI's. Our industry-leading suite of products radically simplifies data security through easy-to-use, cloud-based, Zero Trust solutions that are managed in a single dashboard, powered by hundreds of employees across the world.
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You have an inspirational, disciplined, technically deep sales engineering background that includes strategic and tactical SE management experience in the high technology enterprise software sector, combined with an open, honest and collaborative people leadership style.
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You are a hands-on, lead-from-the-front style and have a history of leading globally dispersed sales engineering teams of at least 50 + people. You will collaborate with leaders from Engineering, Customer Success, Product Management, Marketing and Professional Services in providing market and customer insights, challenges and suggestions.
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We embrace a hybrid work model, creating the flexibility and freedom you need from your work environment to reach your potential. The company’s open and native extended detection and response (XDR) platform helps organizations confronted by today’s most advanced threats gain confidence in the protection and resilience of their operations.
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Your experiences include a track-record in consultative solution selling of enterprise-grade, integrated solutions and/or platforms, with a focus on customer success and achieving mutually positive results.
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Your management history must include growing and evolving teams into top performers with an account-expansion mindset through talent assessment, talent acquisition, performance management and succession planning.
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With an overall Skyhigh Security solution “architecture” approach, you and your leaders will ensure SE enablement programs are focused on transforming SE performance to become technical security advisers to our partners and customers.
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As the Global SE leader, you will also be accountable for field readiness programs, operational excellence, metrics, KPI management and continuous leadership efforts aligned to attracting, developing, motivating, and transforming our SE teams to become best in class when engaging with customers, colleagues and partners.
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Measurable experience working with a wide variety of partners to achieve customer success, including resellers, SI’s, distributors and MSPs/CSPs is essential. Reinforce and act as an ambassador for Skyhigh Security’s GTM model and ensure all team members and channel partners understand the need for ‘one voice’ to our clients.
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The Customer Success Manager (CSM) is responsible for driving customer loyalty, adoption, and implementation of Trellix Solutions. The CSM must be comfortable consulting with customers at every level with the ability to articulate the value of Trellix solutions and services that inspires the adoption of solutions, services, educational offerings, and support.
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You will build and develop customer specific success plans to oversee customer on-boarding, adoption, and satisfaction across the portfolio to promote best practices and usage of Trellix products and solutions.
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Drive the product certification strategy and execution across the Trellix Portfolio with input, oversight, and final approval from senior management in line with corporate strategy. Be the focal point for knowledge on customer needs, use cases, buying behaviors and purchase criteria internally within Trellix.
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empower job Company: Trellix
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