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Call the Hethwood Foundation Director or Office Manager if assistance in customer service matters is needed. Assist in the program of instruction and special events when requested by the Hethwood Foundation Director, Office Manager, or Resident Manager.
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Support and troubleshoot contact center technologies which include Call Recording/Transcription Applications, Inbound / Outbound Routing Strategies, IVR, Workforce Management, SIP, BYOC, CTI Integration, WebRTC, Softphones, Genesys Web Browser Extension, Analytics, and Reporting.
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Proficient in contact center technologies including Call Routing, Call Recording, Transcription, Historical Reporting, IVR Solutions, Omni-Channel solutions, Work Force Optimization and CRM Integrations.
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You will report to the Enterprise Contact Center Infrastructure Manager. 6+ years of experience Supporting Genesys Call Center platform. Work with Technology Business Support team to ensure Contract Center solutions are meeting business service levels.
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St. Mary's Auburn Campus: St. Mary's Orthopedics, the Center for Physical Rehab, the Center for Sleep Disorders, Cardiopulmonary Rehab, and the Center for Diabetes and Endocrinology, along with on-site lab and x-ray services.
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You will have full oversight of our complex Cisco voice ecosystem encompassing Webex Contact Center, Unified Communications Manager, Unity Connection, IM & Presence, Cisco Jabber, Contact Center platforms, Voice Gateways, SIP trunks, and more.
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Experience in Cisco UC Manager / Call Manager (CUCM). Cisco UC Manager/Call Manager (CUCM) experience in Cisco Contact Center UCCX or UCCE. Experienced Program Manager with 11-13 years of experience in managing complex projects and programs.
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HDI Support Center Manager (HDI-SCM) -or- HDI Desktop Support Manager (HDI-DSM) [required] Accept VIP personnel issues reported directly, bypassing the Tier 1 call center, and file tickets in the ITSM ticketing system.
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The Muriel Wright Recovery Center CRT is a 15-bed, voluntary crisis residential treatment center on Santa Clara County's Muriel Wright behavioral health campus in San Jose, California. The Muriel Wright Recovery Center CRT program is under contract with Santa Clara County Behavioral Health Services Department.
$22.77 - $29.37 an hourPart-timeExpandApply NowActive JobUpdated 12 days ago - UpvoteDownvoteShare Job
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This on-call position is to support the entire SD service area. Two (2) years of clinical experience as a Radiologic Technologist in an acute care medical center 6 months of clinical experience as a Magnetic Resonance Imaging Technologist in an acute care medical center.
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Under the direction of the Deposit Operations Manager, interact with and serve members by taking their calls into the Call Center and queries in eBanking. Know and adhere to TCU's policies and procedures related to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML) and Office of Foreign Asset Control (OFAC) regulations in order to safeguard against money maundering and other transactions prohibited by Federal law.
$38,851 - $57,642 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Under general supervision of the Dispatch Manager, the call taker receives emergency and non-emergency calls, communicates closely with the dispatcher, and maintains radio communications with all ambulance crew and supervisors as needed.
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Technical knowledge of Cisco Call Manager, Unity voicemail, and Call Center application. Minimum two years of experience with Cisco Call Manager, Cisco Unity and UCCX and Finesse.
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Cisco IP audio and video enpoints, Unified Call Manager (CUCM), Expressway Meeting Server (CMS), Meeting Management (CMM), Telepresence Management Suite (TMS), Prime, and Identify Services Engine.
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Experience using Salesforce or other call center software preferred not required. 1-2 years of call center experience. Schedule and dispatch service appointments via our online operating platform.
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call center manager jobs Title: service Company: Texas Roadhouse
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