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Supermicro is looking for a stellar Technical Support Associate to support our Global Service network and help build a world class field engineering organization. Technical Support, Cloud, Embedded, Field Engineer, Call Center, Technology, Engineering, Customer Service.
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Under the direction of the Chief Civil Attorney and with close supervision by experienced attorneys, this position is responsible for providing legal services and advice to County elected officials, agencies and departments in civil matters with an emphasis on public services code enforcement, right-of-way, real estate (purchases and sale, leases, easements) permitting and zoning.
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General Purpose: The Technical Support Specialist is responsible for providing technical support on Euclid Chemical construction products offered to distributor, contractor and residential customers, company sales and marketing staff, as well as design professionals.
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Technical Support Engineers (TSEs) respond to ongoing technical issues of KLA equipment where field product support teams were unable to solve. As the need arises, collaborate with specialists and other teams to craft an optimized plan of action to resolve the technical issues and recover equipment functionality to customer happiness.
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Work cross-functionally with Advanced Technical Support, Quality, Sales and Engineering teams on features/functionality, product enhancements, bug fixes, identifying trends, and implementing solutions to mitigate similar challenges down the road.
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Differs from other IT Statewide jobs by the presence of technical tasks in support of a statewide information technology end user function such as technology deployment, systems technology, telecommunication services, training services, field operations, network services, network operations, service operations, provisioning services, consumer communications, etc.
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At Alluxio, we're seeking a Technical Support Engineer who's eager to dive into the exciting realm of open-source data orchestration. Experience : 5-7+ years of experience as a Technical Account Manager or Account Support Engineer, with a strong background in customer support within a similar technical discipline.
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The Customer Assurance Manager's primary role is to provide technical support to our customers' field technicians. Additionally, this position will support internal customers as needed to secure sales and address post sale issues.
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Certifications: Desktop Support Technician, Technical Support Professional (HDI) Help Desk Institute; Windows 10, Office 365 (MCSA) Microsoft Certified Solutions Associate; Apple Certified Support Professional (ACSP); Net+, Security+ (CompTIA); Mobile Device Management (AirWatch, JAMF, Meraki); IT Service Management - Foundation (ITIL) Information Technology Infrastructure Library.
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This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical inquiries regarding the use of and trouble shooting for our Electronic Support Services.
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The main role of a Support engineer is to trouble shoot highly complex technical problems (Oracle Database & Exadata) requiring high level of technical expertise. We are looking for a core technical person, who has hands-on Database administration experience on UNIX/Linux and/or worked as L3 level support engineer and/or having equivalent knowledge.
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As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs.
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The Computer Support Specialist II will provide technical leadership and advanced support to IT Service Analysts (Service Desk), monitor service metrics, processes and procedures to assure a high degree of customer satisfaction and operational efficiency.
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IT technical support experience working in a higher education environment. The Technical Support Specialist provides weekday and weekend support (see work hours for details) for both in-person and remote clients, including students, faculty, and staff.
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Tier I Technical Support Specialist (ConnectWise) MSP. Escalate technical issues to tier 2 and tier 3 support technicians as necessary. Are you passionate about providing top-notch technical support and helping customers with their IT needs.
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technical support jobs Title: technical sales support Company: Pearson
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