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Collaborates regularly and provides timely and efficient communication with Call Center Director and ESP team leadership on call center issues, challenges, and needs with the goal of supporting effective triaging of services and optimal flow of information.
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Previous experience working in a call center, customer service, 911 Operator, or dispatching environment. Transportation Management Center (TMC) Operators are accountable for utilizing Advanced Traffic Management Systems (ATMS) software to monitor state roads and manage events/incidents; dispatching incident management personnel; addressing public inquiries, and facilitating effective communication, coordinating, and collaborating with other staff, Florida Department of Transportation (FDOT) personnel, and other partnering agencies.
$18 an hourExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Contact the applicable public service response organization (fire department, police, EMS, etc) in the case of emergency (fire, criminal activity, death, severe water damage, or other major catastrophes) and National Call Center Manager.
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Call the Hethwood Foundation Director or Office Manager if assistance in customer service matters is needed. Be customer focused and greet residents as they enter the Amenity Center, assist with checking in residents, monitor security cameras on premises, removal of trash and other duties as needed.
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Inbound Call Center Representative / Member Assistance Counselor Our client is looking for Call Center/Customer Service Representatives. Inbound Call Center Representative / Member Assistance Counselor.
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Call Center Customer Service Agent (Seasonal) $13. Partner with other Call Center operations to assure a positive Customer experience. Assist in the training of new Call Center employees on the computer system and procedures of Call Center operations as requested by a Supervisor.
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The Consumer Call Center serves as a central resource for our patients, community members, and healthcare providers for complete and excellent customer service with any questions, concerns, or needs specific to Ballad Health and the communities we serve.
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We are seeking a talented Contact Center Agent I who will be responsible for applying knowledge of PSCU/Co-op's organization and products to provide courteous and efficient service to Credit Union employees and or Credit Union members.
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The surgery centers covered would include: Belleair Surgery Center, New Port Richey Surgery Center, Countryside Surgery Center, and Ambulatory Surgery Center - Tampa. No call, Monday through Friday only.
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The Call Center Representative position is the first point of phone customer service contact for our patients physicians other clinic staff internal and external laboratory and imaging staff hospital staff patient family members and vendors by offering customer service communications and appropriate distribution of phone calls tasks & messages.
$16.3 - $22.42 an hourFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Responds to CRMC EMS Transport Services Call-Center requests for the transport of patients from CRMC facilities. The ES Transport EMT will respond to EMS Call-Center requests, coordinate with other healthcare providers, and facilitate transport appropriately.
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With units specializing in Accounting and Finance, Administrative, Marketing, Technology, Supply chain, Healthcare Revenue Cycle, Call Center, Human Resources and Executive Search. Configure and customize Five9 applications, including IVR (Interactive Voice Response), ACD (Automatic Call Distribution), call routing, agent scripting, CRM integration and reporting.
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Following call center workflows and desktop procedures. Maintaining call center metrics as determined by management. for our on-site call center! Prior call center experience preferred.
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Strong knowledge of SaaS, Networking, Internet concepts, VoIP, IVR, Dialer, ACD, CTI, PBX, WFM, CRM, and Contact/Call Center practices. Must possess a strong combination of project management skills, technical contact/call center expertise, and client development (Contivio and/or VoIP Contact/Call Center solutions such as Five9, InContact, Dialpad, Mitel, and/or Talkdesk.
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La configuraci n del trabajo desde casa se basa en el rendimiento.
$17.75 - $60 an hourFull-timeExpandApply NowActive JobUpdated 19 days ago
call center jobs Company: Parkridge Medical Center
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