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Manage sales goals against budget and prioryear by providing prompt and friendly customer service; building check averages through team member training on productsand sales execution.
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He/she promptly responds to all customer concerns and issues and solicits customer and team member feedback to improve restaurant operations and build brand loyalty. Our General Managers build a system of quality with team members, which ensures each delivered product meets Papa John's standards and accurately reflects the customer's order.
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Manage sales goals against budget & prior year by providing prompt and friendly customer service; building check averages through team member training on products and sales execution.
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Serv-Safe/Local or State Food Service Certification preferredTwo years restaurant management or supervision experience preferredMust have a driver’s license valid under the laws of the state(s) where the team member works, proof of insurance, satisfactory vehicle and the ability to driveSkills: Cash management; planning and organization; effective communication.
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Communicate, train, and promote quality standards to team members by utilizing all available tools including Operations Manual and Team Member Handbook. Responsibilities Provide quality products to our customers by building a system of quality with team members, which ensures each delivered product meets Papa John’s standards and accurately reflects the customer’s order.
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Solicit customer feedback, share feedback with team and use feedback to improve restaurant operations and build brand loyalty. Effectively coach and develop team members to ensure entire team is quality and customer focused; and build an atmosphere of teamwork, energy and fun.
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Actively recruit customer focused team members, maintain adequate staffing levels according to projected sales, properly orient and train team members to exceed customer expectations, ensure compliance with uniform and appearance standards, establish and communicate performance expectations and conduct timely and effective performance reviews.
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General Manager Manages and assumes responsibility for all functions of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability.
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This is accomplished by being a self-sufficient leader, making quality decisions, and instilling pride and accountability in team members. Execute administrative and cash management duties. Seek additional sales through traditional and non-traditional methods by executing creative local restaurant marketing and creating a positive presence in the community.
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Manage company’s assets by ensuring the restaurant is clean, fully equipped and all equipment operates properly; ensure restaurant meets safety and security standards at all times; oversee preventative maintenance and repairs when necessary.
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Plan and manage adequate inventory levels using the restaurant’s computerized inventory system to meet sales demands and minimize loss. Manage profit goals against budget & prior year; ensure food, labor & other controllable costs stay within budget, & correct deviations from the budget by accurately utilizing the FOCUS System.
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Key Ingredients High School diploma or GED required. Ensures compliance with all federal, state and local laws and ethical business practices. Document performance issues and take appropriate disciplinary action, up to and including termination.
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Other responsibilities include the management of operations including the execution of all Company policies, procedures, programs and systems. Professionally and promptly respond to all customers concerns or issues.
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Develop & implement appropriate plans to resolve unfavorable trends and enhance profits.
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Develop & implement appropriate plans to resolve unfavorable trends and enhance profits.
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team member training jobs Title: general Company: Papa
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