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Manage sales goals against budget & prior year by providing prompt and friendly customer service; building check averages through team member training on products and sales execution.
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Serv-Safe/Local or State Food Service Certification preferredTwo years restaurant management or supervision experience preferredMust have a driver’s license valid under the laws of the state(s) where the team member works, proof of insurance, satisfactory vehicle and the ability to driveSkills: Cash management; planning and organization; effective communication.
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Communicate, train, and promote quality standards to team members by utilizing all available tools including Operations Manual and Team Member Handbook. ResponsibilitiesProvide quality products to our customers by building a system of quality with team members, which ensures each delivered product meets Papa John’s standards and accurately reflects the customer’s order.
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Solicit customer feedback, share feedback with team and use feedback to improve restaurant operations and build brand loyalty. Effectively coach and develop team members to ensure entire team is quality and customer focused; and build an atmosphere of teamwork, energy and fun.
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Actively recruit customer focused team members, maintain adequate staffing levels according to projected sales, properly orient and train team members to exceed customer expectations, ensure compliance with uniform and appearance standards, establish and communicate performance expectations and conduct timely and effective performance reviews.
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