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Your goal is to identify upsell and cross-sell opportunities, manage account health, and understand your customer's evolving needs, ensuring our clients receive maximum value from our identity and access management solutions, and that Okta can grow and retain its customer base.
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Ensure customer happiness and success. More than 18,800 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.
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Okta is committed to complying with applicable data privacy and security laws and regulations. Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs.
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Partner with cross functional teams from Sales Development (SDR's & BDR's) to Channel & Alliances, Marketing, Pre-Sales, Solutions Architects, Legal, Deal Desk and more to ensure success for yourself and Okta. Leverage our Business Value team to show our customers their ROI and deliver effective messaging about the long term impact of the Okta solutions.
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Partner with cross functional teams from Sales Development (SDR's & BDR's) to Channel & Alliances, Marketing, Pre-Sales, Solutions Architects, Legal, Deal Desk and more to ensure success for yourself and Okta.
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The Customer Success Manager will support our Revenue team on assigned Enterprise and SMB accounts to promote high levels of customer satisfaction and adoption. Previous customer service and/or Customer Success experience preferred.
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The Customer Success Manager provides maintenance management support and customer service to prospective and current CAMP helicopter customers. The Customer Success Manager will coordinate with CAMP field service representatives, sales, customer support, and the helicopter manager on behalf of the customer for all customer service activities.
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Due to steady and ongoing growth, we are now looking for an experienced Customer Success Manager in interpretation and translation to expand our U.S. and international client base and market.
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The Enterprise Customer Success Manager (CSM) role is part of our North American Customer Success team. - 3 years of experience as a Customer Success / Account Manager for a complex product / SaaS company.
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Build effective working partnerships with your Okta colleagues (channel partners, sales engineering, business value management, customer first and many more globally) with humility and enthusiasm.
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Leverage upsell and cross sell opportunities within your install base accounts to grow the success of your customers and Okta. From a competitive salary and employee stock purchasing plan to professional development resources and flexible PTO, Okta offers everything you need to support your work, your life, and your work-life balance.
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The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. The position reports to the Manager - ITAM Customer Success and ultimately to the Director of ITAM Customer Success.
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As part of the account team, you will work closely with your Customer Success Manager (CSM) to define the strategic roadmap for your customers, to allow retention, renewal, and expansion of their Dynatrace relationship, and serve as a liaison between the customer and the Dynatrace Support and Product Management teams.
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TicketManager serves a who's who of global brands including Fortune 500s, local businesses and even the NBA and NFL. The Customer Success Manager will support our Revenue team on assigned Enterprise and SMB accounts to promote high levels of customer satisfaction and adoption.
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Senior Customer Success Manager - Retail & Hospitality. As part of delivering on our international growth, we are now seeking a driven Senior Enterprise Customer Success Manager, particularly focused to strengthen our already relentless customer orientation within the Retail & Hospitality sector.
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Title: senior customer success Company: Okta
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